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Microsoft – Dynamics 365 — Microsoft Dynamics 365

Microsoft Dynamics 365 gives airlines, MROs, and aviation manufacturers a unified ERP and CRM platform for finance, supply chain, and customer.

New ERP / M&E / Core Operating SystemCustomer Relationship Management (CRM)
Year Founded
1975
Headquarters
United States
Geographic Reach
Global
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Founded1975
HeadquartersUnited States
Websitemicrosoft.com/en-us/dynamics-365
Sales—
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Vendor Overview

Microsoft Dynamics 365 gives airlines, MROs, and aviation manufacturers a unified ERP.

Microsoft does not publish an aviation or MRO specific module: aerospace and MRO functionality on Dynamics 365 is supplied by third party ISVs and partners

Microsoft Dynamics 365 gives airlines, MROs, and aviation manufacturers a unified ERP and CRM platform for finance, supply chain, and customer engagement, with AI-powered automation that streamlines maintenance workflows, sales orders, and passenger service operations.

Microsoft Dynamics 365 is a general purpose ERP and CRM suite covering finance, supply chain, manufacturing, field service, sales and customer service. Microsoft does not publish an aviation or MRO specific module: aerospace and MRO functionality on Dynamics 365 is supplied by third party ISVs and partners such as Enavate, Adeaca, Staedean and CFBS. Aviation buyers therefore evaluate Dynamics 365 as the underlying finance and supply chain platform, with the maintenance, repair and overhaul layer licensed separately from a partner. Implementations are partner led and sold through named account enterprise motions rather than self serve signup.

Solution Categories

Where Microsoft – Dynamics 365 — Microsoft Dynamics 365 plays.

New ERP / M&E / Core Operating System

Customer Relationship Management (CRM)

Industries Served

Built for the entire aviation aftermarket.

Commercial Aviation
Business & General Aviation
Military & Defense
Helicopter
Drones / eVTOL / UAM
Typical Customer

Who Microsoft – Dynamics 365 — Microsoft Dynamics 365 works with.

Geographic Regions

Global

Global / All

Type of Operations

◆Manufacturers & OEMs◆Fleet Operators ( airline / charter / etc.)◆Maintenance & Repair (MRO)◆Distributors

Scale Supported

  • 51 to 100
  • 101 to 250
  • 251 to 500
  • 501 to 1000
  • 1001 to 5000
  • 5001+

Customers using this solution4

Niche Operations

  • Airframer (e.g. Bombardier / Boeing / Airbus)
  • OEM (Original Equipment Manufacturer)
  • Airline
  • Charter & Fractional Ownership
  • Distributor
Core Functional Capabilities

What Microsoft – Dynamics 365 — Microsoft Dynamics 365 does, end to end.

✓
Inventory Management
✓
Purchase Orders
✓
Sales Orders
✓
General Accounting
✓
Account Payables & Receivables
✓
Multi-Currency Rates
✓
Billing & Invoicing
✓
Contract Management
✓
Flexible Solution - Custom Programming
✓
COTS - Commercial Off the Shelf Solution
Implementation Overview

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