Legal

Privacy Policy for Solution Finder

1. Introduction and Purpose

Aero NextGen Inc. (“Aero NextGen”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of all personal and business information entrusted to us through our digital platforms and related services.

This Privacy Policy explains how Aero NextGen uses commercially reasonable efforts to collects, uses, discloses, and safeguards information obtained through its suite of aviation-industry solutions, including:

• The Solution Finder Platform (the “Platform”) : a marketplace and subscription-based program through which Aero NextGen collects information from aviation and MRO (Maintenance, Repair & Operations) companies and matches one or more Subscribers based on defined criteria, thereby creating “Qualified Leads” shared with participating Subscribers, suited to the users’ operational needs; and
• Aero NextGen’s website and digital tools, including any forms, analytics tools, and communication interfaces used to support the above services.

This Policy applies to all personal and business information processed by Aero NextGen worldwide, including information collected from:

• Aviation companies and MROs submitting data to receive solution shortlists;
• Subscribers participating in Aero NextGen’s lead-generation or subscription programs; and
• Visitors, users, or representatives who access our website or otherwise communicate with Aero NextGen.

Aero NextGen complies with all applicable privacy and data-protection laws, including:

• Québec’s Act to Modernize Legislative Provisions as Regards the Protection of Personal Information (“Law 25”);
• Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”);
• the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA); and
• core principles of the EU General Data Protection Regulation (GDPR), where applicable.

By using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your information as described herein, subject to your rights under applicable law.

1.1. Scope of Application

This Privacy Policy applies to all information collected or processed by Aero NextGen, whether directly or indirectly, in connection with the operation of its website, the Platform.

It covers both:

(a) Personal Information : any information about an identifiable individual, including business contact details (such as name, job title, professional email address, or phone number) when such details identify a specific person; and

(b) Business or Non-Personal Data : information relating to a company, organization, or system (such as system characteristics, operational workflows, fleet size, or regional data) that does not identify an individual on its own.

This Policy governs all activities involving the collection, use, disclosure, storage, or other processing of such information by Aero NextGen, including information handled by authorized employees, contractors, and service providers acting on its behalf.

2. Definitions

For the purposes of this Privacy Policy, the following terms have the meanings set out below. Where definitions differ under applicable laws, Aero NextGen applies the strictest or most protective interpretation.

2.1. “Aero NextGen” refers to Aero NextGen Inc., a corporation incorporated and operating in Québec, Canada, including its affiliates, divisions, and authorized representatives.

2.2. “Personal Information” means any information relating to an identified or identifiable individual. This may include, for example, a person’s name, professional title, company affiliation, email address, telephone number, or any other information that can directly or indirectly identify an individual.

2.2.1. For California residents, this includes “personal information” as defined under the CCPA/CPRA.

2.2.2. For Québec residents, this includes “renseignements personnels” within the meaning of Law 25.

2.3. “Business Data” or “Non-Personal Data” refers to information related to a company, organization, or system (such as ERP specifications, operational metrics, or market segment data) that does not identify any individual. Aero NextGen treats such data as confidential and handles it in accordance with applicable contractual and security obligations.

2.4. “Processing” means any operation performed on Personal Information or Business Data, whether automated or not, including collection, use, disclosure, storage, transfer, adaptation, organization, or destruction.

2.5. “Lead Data” refers to data collected by Aero NextGen from aviation companies, MROs, or other industry participants through the Solution Finder forms, questionnaires, or other submission tools, including operational, contact, and qualification details used to generate shortlists and match them with other Subscribers.

2.6. “Qualified Lead” means a business opportunity or company profile that Aero NextGen determines meets defined matching criteria under its Solution Finder Platform and that Aero NextGen shares exclusively with selected some Subscribers.

2.7. “Subscriber” means a business entity subscribes to Aero NextGen’s services, including the Solution Finder subscription tiers.

2.8. “User” means any individual or representative of an organization who accesses Aero NextGen’s website, submits information, uses the Solution Finder survey or recommendation tool, or otherwise interacts with Aero NextGen’s digital services.

2.9. “Service Providers” or “Processors” means third-party entities engaged by Aero NextGen to process or host data on its behalf, including cloud service providers, CRM and analytics platforms, payment processors, and communication tools, subject to contractual confidentiality and security obligations.

2.10. “Applicable Laws” means all privacy and data-protection laws that apply to Aero NextGen and its activities, including Law 25, PIPEDA, the CCPA/CPRA, and the GDPR, as may be amended from time to time.

3. Information We collect

Aero NextGen collects only the information necessary to operate its Services, fulfill its contractual obligations, and improve user experience.

The data we collect generally falls into four categories: (a) information provided directly by users, (b) information automatically collected through our website or platforms, (c) information derived or generated by Aero NextGen’s systems, and (d) information obtained from third parties or public sources.

3.1. Information you provide directly. We collect information that you or your organization voluntarily submit to Aero NextGen when:

3.1.1. completing the Solution Finder registration form or recommendation survey;

3.1.2. subscribing to the Solution Finder;

3.1.3. creating or managing a profile;

3.1.4. communicating with Aero NextGen by email, phone, or web form; or

3.1.5. participating in surveys, demos, or promotional campaigns.

This may include:

3.1.6. Identification and contact information : name, title, business email address, company name, phone number, and region;

3.1.7. Company and operational information : ERP system(s) in use, budget ranges, pain points, functional requirements, and preferred features;

3.1.8. Payment and billing information : business billing address, transaction history, and payment confirmations (note: credit-card details are processed securely by third-party payment providers and are not stored by Aero NextGen);

3.1.9. Communications and support requests : messages, inquiries, or feedback sent to Aero NextGen’s support or sales teams.

3.2. Information collected automatically. When you access Aero NextGen’s websites or online platforms, we automatically collect certain technical information, such as:

3.2.1. Internet Protocol (IP) address, browser type, device identifiers, and operating system;

3.2.2. pages viewed, time spent, and navigation patterns;

3.2.3. referring and exit URLs;

3.2.4. cookies, analytics tags, and similar technologies used to remember preferences and measure site performance.

You can manage or disable cookies through your browser settings, though some features may not function properly without them.

3.3. Information derived or generated by Aero NextGen. Aero NextGen may derive additional information from the data you provide or that we collect automatically, such as:

3.3.1. Shortlist results produced by Aero NextGen’s matching algorithms;

3.3.2. Insights reports summarizing anonymized trends among aviation companies or Solution providers;

3.3.3. Engagement metrics measuring interaction levels with generated leads or reports.

3.4. Information obtained from third parties. We may also receive information from:

3.4.1. industry databases or publicly available business directories;

3.4.2. authorized partners, such as Solution providers or marketing affiliates;

3.4.3. analytics or any platform used to maintain accurate and updated business contact records.

Aero NextGen uses commercially reasonable efforts to ensure that any third-party source complies with applicable data-protection laws and has obtained the necessary authorizations before sharing such information.

3.5. Sensitive information. Aero NextGen does not intentionally collect or process any sensitive personal information. If you believe such information has been provided inadvertently, please contact Aero NextGen’s privacy officer to request its deletion.

4. How We Collect Information

Aero NextGen collects information through lawful and transparent means, ensuring that users are informed of the purposes for which their information is gathered and used.

Information is collected through the following primary methods:

4.1. Direct submission by Users. We collect information that users or their organizations choose to provide directly, including when they:

4.1.1. Complete a Solution Finder registration form or recommendation survey;

4.1.2. Subscribe to an Aero NextGen service or tiered plan;

4.1.3. Request a demo, quote, or consultation;

4.1.4. Communicate with Aero NextGen by email, telephone, or online chat;

4.1.5. Register for events, webinars, or marketing materials; or

4.1.6. Submit feedback, support requests, or participation data for lead qualification.

In such cases, Aero NextGen collects only the data that is reasonably necessary for the specific purpose disclosed at the time of collection.

4.2. Automated collection via digital tools. When Users interact with Aero NextGen’s website or platforms, certain data is automatically collected through cookies, analytics tools, and similar technologies. This may include:

4.2.1. IP address and general geolocation (city or region);

4.2.2. Device type, operating system, and browser information;

4.2.3. Session activity, pages viewed, and referral sources; and

4.2.4. Preferences remembered for future sessions (e.g., language, region).

Users are informed of these technologies upon their first visit to Aero NextGen’s site and may manage or withdraw consent at any time through the cookie banner or browser settings.

4.3. Collection through the Lead Generation Process. When aviation companies complete Aero NextGen’s Solution Finder survey, Aero NextGen collects detailed operational and business data to determine the best-suited solutions. This information is analyzed using Aero NextGen’s proprietary matching criteria and algorithms to generate Qualified Leads. Once a lead is qualified, relevant business data (and, where applicable, professional contact details) are shared only with the Subscribers selected or approved under the program, in accordance with contractual and privacy obligations.

4.4. Third-party sources. Aero NextGen may receive business contact information or supplemental company data from:

4.4.1. Authorized marketing partners or referral networks;

4.4.2. Third-party data enrichment tools (e.g., CRM integrations);

4.4.3. Publicly available professional directories or corporate websites.

In such cases, Aero NextGen verifies that these third parties have obtained appropriate consent or have a lawful basis for sharing the information.

4.5. Tracking, analytics, and communications. Aero NextGen may uses analytics and communication tools (such as Google Analytics, HubSpot, or similar platforms) to monitor usage trends, improve performance, and personalize communication. Analytics data is processed in aggregated or pseudonymized form whenever possible. Users who receive marketing communications from Aero NextGen may opt out at any time by following the unsubscribe instructions included in each message.

5. Purpose of data collection and use

Aero NextGen collects and processes Personal Information and Business Data only for specific, explicit, and legitimate purposes. The information gathered through our Services is used solely in connection with the operation, administration, and improvement of the Solution Finder platform, and related business activities.

5.1. Service delivery and account management. Aero NextGen uses collected information to:

5.1.1. Provide access to the Solution Finder platform;

5.1.2. Create, verify, and manage user or subscriber profiles;

5.1.3. Deliver monthly or quarterly lead and insights reports;

5.1.4. Communicate with users about their subscriptions, leads, or service updates; and

5.1.5. Process billing, payments, and renewals in accordance with applicable agreements.

5.2. Lead matching and recommendations. For aviation companies and MROs, Aero NextGen uses the information submitted through the Solution Finder survey to:

5.2.1. Analyze operational and organizational data against Aero NextGen’s predefined matching criteria;

5.2.2. Generate a shortlist of solutions based on the user’s needs; and

5.2.3. Identify and transmit Qualified Leads to Subscribers participating in the Solution Finder Service.

Subscribers, in turn, use this Lead Data strictly for internal sales and marketing purposes, in accordance with Aero NextGen’s contractual terms and applicable privacy laws.

5.3. Communication and support. Aero NextGen uses contact and communication data to:

5.3.1. SMS Messaging. If you provide your mobile phone number and consent to receive text messages, we may use SMS messaging to communicate service-related information tied to your completed Solution Finder forms, including confirmations of shortlist delivery and follow-up support messages to assist with your solution search. Message frequency may vary. Standard message and data rates may apply. You may opt out of SMS communications at any time by replying “STOP.” This disclosure applies only to SMS messages related to service and support and does not imply marketing consent.

5.3.2. Respond to inquiries, support requests, or feedback;

5.3.3. Send administrative notices, technical updates, or service-related information; and

5.3.4. Provide product documentation, training, or onboarding support.

5.4. Marketing and promotional activities.

5.4.1. With consent where required by law, Aero NextGen may use certain professional contact information to:

5.4.1.1. Send newsletters, event invitations, or promotional materials;

5.4.1.2. Conduct market research and satisfaction surveys; and

5.4.1.3. Evaluate the effectiveness of marketing campaigns or platform engagement.

5.4.2. Users may opt out of marketing communications at any time.

5.5. Platform improvement and analytics. Aero NextGen analyzes aggregated or pseudonymized data to:

5.5.1. Monitor and improve system performance, usability, and accuracy;

5.5.2. Enhance the functionality of the Solution Finder matching algorithm;

5.5.3. Identify trends in aviation solution adoption and user behavior; and

5.5.4. Develop new tools, reports, or insights for subscribers.

5.6. Legal and compliance purposes. Aero NextGen may process information as necessary to:

5.6.1. Comply with applicable laws, regulations, or lawful requests;

5.6.2. Detect, prevent, or investigate fraud, abuse, or unauthorized use of its Services;

5.6.3. Protect the rights, property, and safety of Aero NextGen, its users, and third parties; and

5.6.4. Maintain records required for auditing, tax, or dispute-resolution purposes.

5.7. Consent and purpose limitation. Aero NextGen does not use Personal Information for purposes other than those disclosed at the time of collection, unless permitted or required by law, or unless additional consent is obtained. When consent is required, users may withdraw it at any time, subject to legal or contractual restrictions.

5.8. Use of Company Name and Logo. By submitting information through the Solution Finder, the User authorizes Aero NextGen to display the User's company name, trademarks, and logo on its website and marketing materials to identify the company as a past or current user of the platform. This use does not imply endorsement. The User may opt out at any time by emailing [email protected].

6. Legal bases for processing.

Aero NextGen processes Personal Information and Business Data only when it has a valid legal basis to do so under applicable privacy laws.

Depending on the context and the user’s jurisdiction, Aero NextGen may rely on one or more of the following grounds:

6.1. Consent. Aero NextGen obtains consent from individuals where required by law, particularly when collecting personal or professional contact details directly through web forms, or when sending marketing or promotional communications. Consent may be explicit or implied where the relationship or circumstances reasonably allow it under applicable legislation. Users may withdraw their consent at any time by contacting Aero NextGen’s Privacy Officer or following the instructions provided in each communication.

6.2. Performance of a contract. When users or organizations subscribe to Aero NextGen’s Solution Finder, Aero NextGen processes information as necessary to perform its contractual obligations, including account management, service delivery, lead reporting, billing, and technical support.

6.3. Legitimate Interests. Aero NextGen may process certain information to pursue its legitimate business interests, provided that such interests are not overridden by the individual’s rights or freedoms, such as enhancing and maintaining the security, performance, and reliability of Aero NextGen’s platforms, conducting internal analytics to improve algorithms and service offerings, communicating with existing clients about similar products or services, preventing fraud and misuse of Aero NextGen’s systems.

6.4. Compliance with legal obligations. Aero NextGen may process or disclose information as required to comply with applicable laws, regulations, or court orders, including tax, accounting, recordkeeping, or regulatory obligations under Canadian, Québec, or international frameworks.

6.5. Protection of rights and interests. Aero NextGen may process or disclose information when necessary to protect its rights, property, or safety, or those of its users, employees, or the public, such as in the investigation of security incidents or potential contractual violations.

6.6. Publicly available Business Information. Where Aero NextGen collects or uses information from publicly accessible professional sources (for example, a company’s website or an online directory), it does so in accordance with applicable exceptions recognized under PIPEDA, Law 25, and comparable laws.

7. Disclosure and sharing of information.

Aero NextGen does not sell, rent, or trade Personal Information. Information collected through Aero NextGen’s platforms is disclosed only when necessary for the operation of the Services, in accordance with contractual obligations and applicable laws.

Aero NextGen limits disclosure to what is strictly required and ensures that all recipients are bound by confidentiality and data-protection commitments consistent with this Policy.

7.1. Disclosure to Subscribers.

7.1.1. In the context of the Solution Finder, Aero NextGen may disclose certain information to some Subscribers who participate in the program. Such disclosures include:

7.1.1.1. Business and operational data submitted by aviation companies and MROs through Aero NextGen’s forms or surveys;

7.1.1.2. Professional contact details of company representatives, when required to facilitate contact; and

7.1.1.3. Lead qualification metrics or insights derived from Aero NextGen’s algorithm.

7.1.2. Each Subscriber receiving such Lead Data is contractually bound to:

7.1.2.1. Use the information solely for internal business-development purposes;

7.1.2.2. Refrain from reselling, redistributing, or sharing the data with third parties; and

7.1.2.3. Handle the data in compliance with all applicable privacy laws, including GDPR, Law 25, and CCPA/CPRA.

7.2. Disclosure to service providers and contractors

7.2.1. Aero NextGen may engage third-party service providers (“processors”) to assist with:

7.2.1.1. Cloud hosting, IT infrastructure, and data storage;

7.2.1.2. Customer relationship management (CRM) and marketing automation;

7.2.1.3. Payment processing and billing;

7.2.1.4. Data analytics, website performance, and communication tools.

7.2.2. These providers process information strictly on Aero NextGen’s behalf and only for authorized purposes. All are subject to written agreements that include confidentiality, limited-use, and security obligations consistent with applicable laws.

7.3. Business transfers. In the event of a merger, acquisition, reorganization, or sale of assets, Personal Information and Business Data may be transferred to a successor entity, subject to the same commitments and safeguards described in this Policy.

7.4. Legal disclosures

7.4.1. Aero NextGen may disclose information when required by law, regulation, or legal process, including to:

7.4.1.1. Comply with lawful requests from government authorities or regulators;

7.4.1.2. Enforce contractual terms or defend Aero NextGen’s legal rights; or

7.4.1.3. Protect the security, property, or safety of Aero NextGen, its users, or the public.

7.4.2. Such disclosures are limited to what is strictly necessary, and Aero NextGen will notify affected parties where legally permitted.

7.5. Aggregated and de-identified data. Aero NextGen may share aggregated or de-identified information (that cannot reasonably identify any individual or company) for statistical analysis, research, or industry insights. Such data is not considered Personal Information under applicable laws.

8. Cross-Border data transfers

Aero NextGen operates internationally and may process or store information in jurisdictions outside of Québec or Canada, including the United States and other regions where our service providers, partners, or clients are located.

Accordingly, Personal Information and Business Data collected by Aero NextGen may be transferred across borders for legitimate operational reasons and in compliance with applicable privacy laws.

8.1. Transfers within Aero NextGen’s infrastructure. Aero NextGen uses secure, cloud-based systems that may host or replicate data on servers located in multiple regions. All transfers within Aero NextGen’s controlled infrastructure are protected by the same security, confidentiality, and access-control standards regardless of geographic location.

8.2. Transfers to service providers or partners. Certain service providers engaged by Aero NextGen (for hosting, CRM, analytics, or communication tools) may operate from jurisdictions outside of Québec or Canada. In such cases, Aero NextGen ensures that:

8.2.1. Transfers are made only to recipients who provide adequate levels of protection, as determined under applicable law;

8.2.2. Contractual safeguards, such as Standard Contractual Clauses (SCCs) or Data Processing Agreements (DPAs), are in place; and

8.2.3. Data is transmitted using secure and encrypted channels.

8.3. Transfers to some Subscribers. When Aero NextGen shares Qualified Lead Data with some Subscribers located outside of Canada, such transfers are limited to information necessary for business matching purposes and are governed by written contracts requiring the recipient to:

8.3.1. Protect the data in compliance with Law 25, PIPEDA, CCPA/CPRA, and (where applicable) GDPR;

8.3.2. Use the information solely for the purposes authorized by Aero NextGen; and

8.3.3. Maintain appropriate technical and organizational safeguards.

8.4. User acknowledgment. By using Aero NextGen’s Services or submitting information to Aero NextGen, users acknowledge that their information may be transferred to, processed in, and stored in countries other than their own. However, Aero NextGen ensures that such transfers provide a level of protection equivalent to that required under Québec and Canadian law, including appropriate contractual and organizational measures.

8.5. Right to information about transfers. In accordance with Law 25 and other applicable laws, any individual may request details about the transfer of their Personal Information outside Québec, including the categories of data transferred, the jurisdictions involved, and the safeguards applied. Requests can be directed to Aero NextGen’s Privacy Officer using the contact information provided in this Policy.

9. Data retention

Aero NextGen retains Personal Information and Business Data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal or contractual requirements, or as otherwise permitted by applicable law.

9.1. General retention principles. Aero NextGen applies a structured retention policy consistent with Law 25, PIPEDA, and other applicable privacy frameworks. Information is kept only as long as required to operate the Solution Finder, manage user profiles, deliver reports, and maintain proper business records. Once the purposes for collection have been achieved, Aero NextGen securely deletes, anonymizes, or archives the data, ensuring that no personally identifiable information is retained longer than necessary.

9.2. Retention by category

9.2.1. Profile and subscription information is retained for the duration of the subscription and for up to two (2) years after termination, in order to manage renewals, billing, and audit requirements.

9.2.2. Lead Data and Qualified Leads are kept for approximately twelve (12) months following delivery to Some Subscribers, to ensure report accuracy, support quality control, and resolve any disputes.

9.2.3. Communications and support records are typically retained for up to two (2) years, to maintain proper documentation and enhance service quality.

9.2.4. Marketing and consent information is stored until the individual withdraws consent or, in any event, for no longer than three (3) years after the last recorded interaction.

9.2.5. Technical logs and analytics data are generally maintained for up to twelve (12) months to monitor security, detect anomalies, and improve system performance.

9.2.6. Legal and financial records are retained as required by applicable law, usually for a period of seven (7) years in Canada, to comply with tax, accounting, and regulatory obligations.

9.3. Secure destruction and anonymization. When data reaches the end of its retention period, Aero NextGen takes appropriate measures to permanently delete or irreversibly anonymize it. This process includes the removal of data from all systems and backups, and documentation of the deletion for audit purposes where required. Anonymized information may be retained for research, performance analysis, or statistical reporting, provided it can no longer be used to identify any individual or organization.

9.4. Data held by Service Providers. When data is processed or stored by Aero NextGen’s third-party service providers, Aero NextGen uses commercially reasonable efforts to ensure that equivalent retention and deletion obligations are imposed through written agreements and periodically verified for compliance.

9.5. Rights related to retention. Individuals and organizations may request deletion or anonymization of their Personal Information at any time, subject to legal, contractual, or legitimate business constraints. Aero NextGen will process such requests diligently and confirm deletion or anonymization in writing, unless retention is required by law.

10. Security safeguards

Aero NextGen takes the protection of Personal Information and Business Data very seriously. We implement administrative, technical, and physical measures designed to preserve the confidentiality, integrity, and availability of all information under our control.

10.1. General security measures. Aero NextGen maintains a comprehensive information-security program that includes:

10.1.1. Controlled and role-based access to data on a “need-to-know” basis;

10.1.2. Password and authentication requirements consistent with industry standards;

10.1.3. Encryption of data in transit (e.g., HTTPS/TLS) and at rest where appropriate;

10.1.4. Firewalls, antivirus protection, and intrusion-detection systems;

10.1.5. Regular software updates, patch management, and system monitoring;

10.1.6. Secure cloud hosting environments managed by reputable service providers; and

10.1.7. Continuous employee awareness and privacy-training programs.

All staff and contractors who handle information on behalf of Aero NextGen are bound by strict confidentiality obligations and must adhere to Aero NextGen’s internal data-protection policies.

10.2. Organizational controls. Aero NextGen has established internal policies and procedures governing the collection, use, and protection of information. Access to sensitive data is restricted to authorized personnel who require it to perform their duties.

10.3. Data breach prevention and detection. Aero NextGen uses automated monitoring tools and manual oversight to detect unauthorized access, anomalies, or potential data breaches. Preventive controls include access-logging, system alerts, and multi-factor authentication. All suspected incidents are investigated promptly to contain potential risks and to prevent recurrence.

10.4. Incident response and notification.

10.4.1. In accordance with Law 25 and other applicable legislation, Aero NextGen maintains a documented Incident Response Procedure to address any confidentiality incident that could involve Personal Information.

10.4.2. If an incident poses a risk of serious harm, Aero NextGen will:

10.4.2.1. Notify the Commission d’accès à l’information du Québec (or other competent authority);

10.4.2.2. Inform affected individuals as soon as practicable; and

10.4.2.3. Record the event in its internal Register of Confidentiality Incidents as required by law.

10.4.3. Aero NextGen will also cooperate with authorities and affected organizations to minimize impact and remedy any damage.

10.5. User responsibilities. While Aero NextGen implements robust security safeguards, users are responsible for maintaining the confidentiality of their profile credentials and for ensuring that any data they provide is transmitted securely. Users should immediately notify Aero NextGen of any suspected compromise of their profile or credentials.

11. Rights of individuals

Aero NextGen is committed to ensuring transparency and control over the Personal Information it processes. Individuals whose information is collected or processed by Aero NextGen have several rights under applicable privacy laws, which may vary depending on their place of residence.

Aero NextGen will honor all such rights to the fullest extent required by law.

11.1. Right of access. You have the right to request confirmation of whether Aero NextGen holds Personal Information about you and, if so, to receive a copy of that information, along with details about how and why it is being processed. Aero NextGen will provide this information in a clear and understandable format, subject to limited exceptions permitted by law.

11.2. Right to rectification. You have the right to request correction of any inaccurate, incomplete, or outdated information held by Aero NextGen. Aero NextGen will update the information promptly upon verification.

11.3. Right to deletion. You may request that Aero NextGen delete your Personal Information when:

11.3.1. It is no longer necessary for the purposes for which it was collected;

11.3.2. You withdraw your consent (where consent is the legal basis); or

11.3.3. You object to the processing and there are no overriding legitimate grounds.

Deletion requests will be processed unless retention is required by law or necessary to protect Aero NextGen’s legal rights or fulfill contractual obligations.

11.4. Right to withdraw consent. Where processing is based on consent, you may withdraw that consent at any time, without affecting the lawfulness of processing carried out before the withdrawal. Upon withdrawal, Aero NextGen will cease processing your data for the affected purpose.

11.5. Right to data portability. In jurisdictions that recognize this right, you may request that Aero NextGen provide your Personal Information in a structured, commonly used, and machine-readable format or transmit it directly to another organization, where technically feasible.

11.6. Right to object and restrict processing. You may object to the processing of your Personal Information for specific purposes, such as direct marketing, or request that Aero NextGen restrict processing where accuracy is contested or where processing is unlawful but you oppose deletion.

11.7. Right to lodge a complaint. If you believe that Aero NextGen has not handled your Personal Information in accordance with applicable law, you have the right to file a complaint with the competent privacy authority.

11.7.1. For Québec residents, this is the Commission d’accès à l’information du Québec.

11.7.2. For other regions, complaints may be directed to the relevant data protection authority or privacy regulator in your jurisdiction.

11.8. Exercising your rights. To exercise any of these rights, please contact Aero NextGen’s Privacy Officer using the details provided in Section 15 of this Policy. Aero NextGen may need to verify your identity before processing the request. Requests are generally processed within 30 days, unless a longer period is permitted or required by law. Aero NextGen will provide written confirmation of the action taken or the reasons for refusing a request, along with information on available remedies.

12. Cookies and tracking technologies

Aero NextGen uses cookies and similar tracking technologies to improve user experience, analyze platform performance, and support certain functionalities of the Solution Finder.

These technologies help Aero NextGen understand how its websites and digital tools are used, allowing us to deliver more relevant and efficient experiences.

12.1. What are cookies. Cookies are small text files placed on your device or browser when you visit a website. They enable features such as remembering preferences, maintaining session logins, and collecting aggregated analytics data. Other similar technologies used by Aero NextGen may include web beacons, tracking pixels, or local storage.

12.2. Types of cookies used. Aero NextGen may use the following categories of cookies:

12.2.1. Strictly necessary cookies essential for the functioning of the website and secure access to the Services (e.g., authentication, account management). These cannot be disabled through cookie preferences.

12.2.2. Functional cookies allow the site to remember your settings and preferences, such as language, region, or form data, to enhance usability.

12.2.3. Analytical or performance cookies collect aggregated information about how visitors use the site, which pages are visited, and how features perform. Aero NextGen uses these cookies to improve its website, algorithms, and user interface.

12.2.4. Marketing or advertising cookies – used, with your consent, to deliver personalized communications, track campaign effectiveness, and display relevant content. Aero NextGen does not allow third-party advertising networks to use cookies for cross-site tracking without consent.

12.3. Cookie consent. Upon your first visit to Aero NextGen’s website, a banner or pop-up notice will inform you about the use of cookies and provide options to accept all, reject all, or customize your preferences. By continuing to browse or by selecting preferences, you consent to the use of cookies in accordance with this Policy. You may withdraw or modify your consent at any time through the cookie settings link available on our website or through your browser settings.

12.4. Managing cookie. Most web browsers allow you to manage, disable, or delete cookies through their settings. However, disabling certain cookies may affect the functionality or performance of the website. For more information on how to manage cookies, please consult your browser’s “Help” section.

12.5. Third-Party analytics. Aero NextGen may use trusted analytics providers such as Google Analytics, HubSpot, or similar platforms to gather usage statistics. These third parties may use cookies or similar technologies to collect information on Aero NextGen’s behalf, such as IP address, browser type, and page interactions. Aero NextGen ensures that such providers process data in aggregated or pseudonymized form, under appropriate data-protection agreements.

13. Automated decision-making

Aero NextGen uses technology-driven tools, including automated data processing and matching algorithms, to analyze information provided by aviation companies and MROs. These systems help Aero NextGen generate objective, consistent, and efficient solution shortlists and identify Qualified Leads for participating Subscribers.

13.1. Nature and purpose of automation.

13.1.1. The automated systems employed by Aero NextGen evaluate the information submitted through the Solution Finder survey — such as company size, region, workflow type, and operational needs — to match aviation companies with Subscribers that best fit their profiles.

13.1.2. The purpose of this automated analysis is to:

13.1.2.1. Streamline the evaluation process for users seeking solutions;

13.1.2.2. Provide data-driven shortlists aligned with predefined criteria; and

13.1.2.3. Ensure the quality and accuracy of lead generation results for Subscribers.

13.2. Transparency and user awareness. When submitting information through Aero NextGen’s digital forms or recommendation tools, users are informed that automated processing will be used to generate matching results. The key parameters considered by the algorithm are disclosed on the website.

14. International Users

Aero NextGen operates from Canada and offers its Services to business clients and users located around the world. While data protection laws may vary between jurisdictions, Aero NextGen uses commercially reasonable efforts to make sure that equivalent levels of protection are applied to all Personal Information it processes, regardless of the user’s country of residence.

14.1. Application of Canadian and Québec Law

14.1.1. For all users, including those located outside Canada, Aero NextGen’s primary data-handling practices are governed by:

14.1.1.1. Québec’s Act to Modernize Legislative Provisions as Regards the Protection of Personal Information (“Law 25”); and

14.1.1.2. Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”).

14.1.2. These laws establish rigorous privacy and security standards comparable to those found in major international frameworks such as the GDPR.

14.2. Users located in the United States. For users and organizations based in the United States, including California residents, Aero NextGen complies with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), ensuring transparency and control over data sharing, access, and deletion rights. Aero NextGen does not sell or share Personal Information as defined under these Acts.

14.3. Users located in the European Union or United Kingdom. For users located in the European Economic Area (EEA) or the United Kingdom, Aero NextGen applies the principles of the General Data Protection Regulation (GDPR) and the UK GDPR. This includes respecting legal bases for processing, ensuring cross-border transfer safeguards, and upholding rights to access, rectification, and erasure.

14.4. Transfers and safeguards. Regardless of location, all data transfers outside a user’s jurisdiction are carried out in accordance with Section 8 (Cross-Border Data Transfers) of this Policy. Aero NextGen uses contractual mechanisms such as Standard Contractual Clauses (SCCs) or equivalent legal safeguards to maintain a level of protection consistent with applicable data-protection laws.

14.5. Contact for International Matters. International users who have questions about how their data is handled or wish to exercise rights under foreign privacy frameworks may contact Aero NextGen’s Privacy Officer (see Section 15). Aero NextGen will cooperate with local authorities and data protection agencies as required to ensure compliance and resolution of cross-border privacy issues.

15. Data governance and privacy officer.

Aero NextGen has appointed a Privacy Officer (“Person in charge of the protection of personal information”) who is responsible for overseeing compliance with this Privacy Policy and all applicable data-protection laws.

15.1. Contact Information. All questions, requests, or complaints regarding the handling of Personal Information should be directed to:

Privacy Officer — Aero NextGen Inc. (“Aero NextGen”), 14499 Boulevard Gouin Ouest, Suite #2, Montréal, Québec, Canada, H9H 1A9. Email: [email protected]. Phone: +1 (514) 812-5401.

Requests will be handled promptly and in accordance with applicable legal timelines. Aero NextGen may verify the requester’s identity before providing access or making changes to Personal Information.

15.2. Accountability and oversight. Aero NextGen’s senior management is committed to supporting a culture of privacy compliance and continuous improvement. Regular audits, employee training, and updates to internal security controls are conducted to ensure that Personal Information remains protected throughout its lifecycle.

16. Changes to this Privacy Policy

Aero NextGen may update this Privacy Policy from time to time to reflect changes in its practices, technologies, legal requirements, or business operations.

Any modification will be made in compliance with applicable privacy laws and communicated transparently to users.

16.1. Notice of modifications. When significant changes are made such as to the purposes of data processing, categories of information collected, or rights available to users, Aero NextGen will:

16.1.1. Post a clear notice on its website indicating that the Policy has been updated;

16.1.2. Revise the “last updated” date appearing at the top of the Policy; and

16.1.3. Provide direct notice to active subscribers or registered users (by email or notification) at least thirty (30) days before the new version takes effect, where required by law.

16.2. Continuing use of services. Your continued use of Aero NextGen’s Services after the effective date of any revised version constitutes acceptance of the updated Policy. If you do not agree with the changes, you may discontinue your use of the Services and request deletion of your Personal Information in accordance with Section 11 of this Policy.

16.3. Archiving of prior versions. Aero NextGen maintains previous versions of this Privacy Policy for accountability and compliance purposes. You may request a copy of a prior version at any time by contacting Aero NextGen’s Privacy Officer.

Terms & Conditions for Solution Finder

Last updated: September 13, 2026. These Terms apply to new Subscribers from that date and to existing Subscribers thirty (30) days after notice by email (Section 15.3).

1. Introduction

1.1 Purpose of the Terms and Conditions. These Terms and Conditions (the “Terms”) set forth the legal framework governing access to and use of the Solution Finder platform and related services offered by Aero NextGen Inc. (“Aero NextGen,” “we,” or “us”). The purpose of these Terms is to establish the rights and obligations of Aero NextGen and the Subscriber in connection with the Solution Finder subscription and related services.

1.2 Parties to the Agreement. These Terms constitute a binding agreement between Aero NextGen Inc., having its registered office at 14499 Boulevard Gouin Ouest, Suite #2, Montréal, Québec, Canada, H9H 1A9, and the company or entity that has subscribed to the Solution Finder service (“Subscriber,” “you,” or “your”). Each may be referred to individually as a “Party,” and collectively as the “Parties.”

1.3 Acceptance of Terms. By subscribing to, accessing, or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as Aero NextGen’s Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Solution Finder services.

2. Definitions

For the purposes of these Terms, the following terms shall have the meanings set forth below. Other capitalized terms used but not defined herein shall have the meanings ascribed to them in the context of the Agreement.

2.1 Agreement means these Terms and Conditions, together with the Privacy Policy and any order form or subscription confirmation, as applicable.

2.2 Aero NextGen or Company refers to Aero NextGen Inc., including its affiliates, officers, employees, and authorized representatives.

2.3 Subscriber means the company or entity that has subscribed to the Solution Finder service, including its employees and authorized users.

2.4 Services means the Solution Finder Platform and related deliverables provided by Aero NextGen under the Subscriber’s Plan, including the Profile and marketplace Listing, inclusion in the matching algorithm, match alerts, the vendor portal, lead and insights reporting, and any marketing or enablement features listed for the Plan at checkout.

2.5 Platform means the Solution Finder platform web-based system operated by Aero NextGen that connects aviation and MRO companies with solution providers based on their stated needs, including all related content, algorithms, databases, and functionalities.

2.6 Lead Data means all information, reports, and insights provided by Aero NextGen to the Subscriber, including without limitation contact details, usage responses, budgets, timelines, feature preferences, and any other data collected or generated through the Platform.

2.7 Plan (also Subscription Tier) means the Starter, Growth, Scale or Enterprise+ subscription plan described in Schedule A, each available on a monthly or annual Billing Interval.

2.8 Confidential Information means all non-public, proprietary, or sensitive information disclosed by one Party to the other, whether orally, in writing, electronically, or otherwise, that is designated as confidential or that a reasonable person would understand to be confidential given the nature of the information. Confidential Information does not include information that (i) becomes publicly known without breach of this Agreement, (ii) was lawfully known to the receiving Party before disclosure, (iii) is independently developed by the receiving Party without use of or reference to the disclosing Party’s Confidential Information, or (iv) is lawfully disclosed to the receiving Party by a third party without restriction.

2.9 Privacy Policy means Aero NextGen’s privacy practices document available at https://www.aero-nextgen.com/legal#privacy-policy-for-solution-finder, which is incorporated into these Terms by reference.

2.10 Applicable Law means all laws, regulations, rules, and binding decisions of any governmental authority having jurisdiction over the Parties or the Services, including but not limited to data protection and privacy laws such as the General Data Protection Regulation (GDPR) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

2.11 Third-Party Services means any applications, software, tools, data sources, or services not provided by Aero NextGen that may be integrated with, or used in connection with, the Services.

2.12 Intellectual Property Rights means all rights, titles, and interests in and to patents, copyrights, trade secrets, trademarks, service marks, domain names, know-how, and any other proprietary rights, whether registered or unregistered, owned or used by Aero NextGen in connection with the Services.

2.13 Effective Date means the date on which the Subscriber accepts these Terms or activates its subscription, whichever occurs first.

2.14 Force Majeure Event means any event beyond the reasonable control of a Party, including but not limited to natural disasters, fire, flood, earthquake, epidemics, pandemics, labor disputes or strikes, acts of war, terrorism, governmental orders or restrictions, embargoes, power or telecommunications failures, or failures of internet or hosting providers, or other events rendering performance impossible.

2.15 Personal Data means any information relating to an identified or identifiable natural person, as defined under Applicable Law, including but not limited to GDPR and PIPEDA.

2.16 Profile means the Subscriber’s company and solution profile on the Platform, including its Matching Criteria, as created, claimed or edited through the vendor portal.

2.17 Matching Criteria means the criteria recorded in the Profile that determine which buyers the Subscriber is matched to, reflecting the four qualification criteria in Section 7.2.2: regional presence, size of company (number of employees or fleet size), type of aviation operations, and solution categories.

2.18 Qualified Match (also Qualified Lead) means a buyer that is a genuine aviation company, completes the Solution Finder process and is matched to the Subscriber by Aero NextGen’s matching engine on the basis of the Subscriber’s Matching Criteria in effect at the time of the match, and whose match alert is delivered to the Subscriber, as determined by Aero NextGen under Section 7.2.

2.19 Billing Interval means monthly or annual, as selected by the Subscriber at checkout.

2.20 Service Month means each consecutive one-month period beginning on the day of the month on which the Subscription Year starts (for example, the 7th to the 6th), whatever the Billing Interval.

2.21 Subscription Year means each consecutive twelve (12) month period beginning on the date the Subscriber’s first payment at the Plan’s full rate falls due, after any free trial and after any period during which the Subscriber pays a discounted rate for its Plan. Where a discount has no end date, no Subscription Year begins while it remains in force. Anniversary Date means the first day of each subsequent Subscription Year.

2.22 Match Guarantee means the minimum number of Qualified Matches per Subscription Year set out for each Plan in Schedule A.

2.23 Credit means an amount equal to one or more Month’s Fees that Aero NextGen applies against the Subscriber’s invoices under Schedule A. A Month’s Fee is the monthly price on a monthly plan and one-twelfth (1/12) of the annual price on an annual plan.

2.24 Listing means a solution provider’s profile published by Aero NextGen on the Platform, whether or not that provider has claimed it or subscribed.

3. Eligibility and authority

3.1. Business use only. The Services are intended solely for use by businesses and professional entities. The Platform is not designed for personal, household, or consumer purposes. By subscribing to the Services, the Subscriber confirms that it is a business entity acting in a professional capacity.

3.2. Authority to enter into Agreement. The individual accepting these Terms on behalf of the Subscriber represents and warrants that they have the full power, authority, and legal capacity to bind the Subscriber to this Agreement. If the individual does not have such authority, they must not subscribe to or use the Services.

4. Profile access and security

4.1. Profile creation and credentials. In order to access certain features of the Services, the Subscriber may be required to create a profile. The Subscriber must provide accurate, current, and complete information when creating the profile and must keep such information up to date at all times.

4.2. Claiming a Listing. A solution provider may claim its existing Listing through the claim flow. The person claiming must be authorized to act for that company under Section 3.2. Aero NextGen may verify identity and authority and may refuse or reverse a claim it cannot verify.

5. Scope of services

5.1. Solution Finder Platform overview. The Services consist of access to the Platform, which is designed to connect aviation and MRO companies with solution providers based on the information collected through Aero NextGen’s proprietary survey and matching algorithm. The Services include the publication of solutions on Aero NextGen’s marketplace, the integration of such solutions into Aero NextGen’s matching algorithm, and the provision of lead reports and insights, depending on the applicable Subscription Tier.

5.2. Lead generation. The Services also consist of leads, operated by Aero NextGen who enables aviation companies and solution providers to submit information about their respective needs, features, and offerings. Based on these inputs, Aero NextGen’s proprietary algorithm shortlist all the solution providers that best align with the aviation company’s requirements.

5.3. Plans and features. The Services are provided according to the Plan and Billing Interval shown at checkout and described in Schedule A. The Plan features listed at checkout form part of this Agreement.

5.4. Subcontractors. Aero NextGen may engage subcontractors, service providers, or affiliates in the performance of the Services, including without limitation for hosting, data storage, analytics, or payment processing.

5.5. Features or functionalities. Aero NextGen may, in its sole discretion, from time to time, update, enhance, or modify the Platform, including the matching algorithm and related functionalities, in order to improve performance, security, or user experience. Such updates may add, change, or remove features, provided that the core functionality of the Services continues to be substantially maintained.

5.6. Access and availability. Access to the Services shall be made available to the Subscriber following successful onboarding and payment of applicable Fees. despite the fact that Aero NextGen will use commercially reasonable efforts to minimize the duration and impact of such interruptions, the Subscriber acknowledges and agrees that access to the Platform may be subject to temporary interruptions or limitations in the following but not limited situations:

• Scheduled maintenance. Planned updates, upgrades, or maintenance windows performed by Aero NextGen to ensure the proper functioning and improvement of the Services;
• Unscheduled technical issues. Unforeseen outages or disruptions caused by software bugs, system errors, or emergency maintenance;
• Network or infrastructure failures. Interruptions caused by failures of internet service providers, data centers, or other third-party infrastructure outside Aero NextGen’s direct control;
• Cybersecurity or safety measures. Temporary suspensions or access limitations required to address actual or potential security threats, data breaches, or fraudulent activities;
• Force Majeure Events. Situations beyond Aero NextGen’s reasonable control, including but not limited to natural disasters, pandemics, labor disputes, governmental restrictions, or telecommunications failures.

5.7. Listings and shortlists. Aero NextGen may list solution providers, whether or not they subscribe, using information they submit or that is publicly available, so that buyer shortlists reflect the market. A subscription unlocks the delivery of match alerts and buyer contact details; it does not guarantee placement, ranking or exclusivity, and the same buyer may be matched to other providers. Any company may request the correction or removal of its unclaimed Listing at [email protected].

5.8. Categories and Monthly Release Limit. No Plan limits the number of solution categories in a Profile, and every Qualified Match released to the Subscriber is released at the Subscriber’s Plan price, with no per-match fee. A Qualified Match is generated when it meets Section 7.2; it is released when Aero NextGen makes the buyer’s contact details available to the Subscriber. Aero NextGen may limit the number of Qualified Matches released to a Subscriber in a Service Month to twice that Plan’s monthly Match Guarantee rate under Schedule A (the “Monthly Release Limit”), as set out in Schedule A1. A Monthly Release Limit applies to a Subscriber only from its next Anniversary Date and only on at least thirty (30) days’ written notice under Section 15.2, and the Subscriber may cancel under Section 6.3 before it takes effect. Where a Monthly Release Limit applies, the Subscriber’s Listing continues to appear in buyer results as usual; only the release of buyer contact details is limited. A Qualified Match that is generated but not released is not counted as released for any purpose under Schedule A.

6. Subscription and payment terms

6.1. Billing and payment cycle

6.1.1. Advance payment. All Fees are payable in advance in US dollars for each billing period, monthly or annually according to the Billing Interval. The first payment is due when the free trial ends, or at activation where no trial applies; subsequent payments are due on the first day of each billing period.

6.1.2. Accepted payment methods. Fees shall be paid by credit card or other payment methods expressly authorized by Aero NextGen. By providing payment information, the Subscriber authorizes Aero NextGen (and its third-party payment processors) to automatically charge the applicable Fees to such payment method on a recurring basis.

6.1.3. Late payments – Any Fees not received when due shall accrue interest at the rate of 1.5% per month (18% per annum). Aero NextGen may suspend or terminate access to the Services until all outstanding amounts are paid in full.

6.1.4. Disputed charges – The Subscriber must notify Aero NextGen in writing of any disputed charge within fifteen (15) days of the date of the applicable invoice or charge. Failure to provide such notice shall constitute acceptance of the charge.

6.1.5. No set-off – The Subscriber may not withhold or offset any amounts due under this Agreement against amounts owed or claimed to be owed by Aero NextGen.

6.2. Free trial.

6.2.1. Free trial. New Subscribers receive a seven (7) day free trial of the Plan and Billing Interval selected at checkout. A valid payment method is required at checkout. Nothing is charged during the trial.

6.2.2. Reminder. Aero NextGen emails a reminder three (3) days before the trial ends, stating the amount and date of the first charge and linking to the billing portal.

6.2.3. Cancelling the trial. The Subscriber may cancel at any time before the trial ends through the billing portal and will not be charged.

6.2.4. Conversion. Unless cancelled, the trial converts automatically at the end of day 7 to the paid Plan at the price and Billing Interval shown at checkout, and the first Fee (a full year in advance on annual plans) is charged to the payment method on file.

6.2.5. Limits. One free trial per company. Matches delivered during the trial count toward the Match Guarantee. Any other promotional offer is governed by the terms stated when it is made.

6.3. Auto-renewal and cancellation.

6.3.1. Auto-renewal. Monthly plans renew automatically each month. Annual plans renew automatically for successive twelve (12) month terms. Renewal is on the Plan and price confirmed under Section 6.5.

6.3.2. Cancellation. The Subscriber may cancel at any time through the billing portal link provided in its welcome email, trial reminder and invoices, or by email to [email protected]. Cancellation stops the next renewal and takes effect at the end of the current paid term: the end of the current monthly billing period on monthly plans, and the end of the current twelve (12) month term on annual plans. The Services continue until then, and no refund is given for the remainder of the term. No advance notice period applies.

6.3.3. Annual renewal notice. For annual plans, Aero NextGen emails a renewal notice at least thirty (30) days before each Anniversary Date, stating the renewal Plan, the price and how to cancel.

6.3.4. Fees accrued. The Subscriber remains liable for all Fees for the billing period in progress at cancellation.

6.4. Refunds, Credits and taxes.

6.4.1. No refunds. All Fees are non-refundable, including annual Fees paid in advance, partial billing periods and any unused portion of a term, except where a refund is required by Applicable Law. Aero NextGen does not refund Fees on account of match volume, lead outcomes or unused Services.

6.4.2. Credits only. The Match Guarantee is remedied exclusively by Credits under Schedule A. Credits have no cash value and are not refundable or transferable.

6.4.3. Taxes. Fees exclude taxes. The Subscriber is responsible for all applicable taxes, levies and duties, including GST/HST and QST where they apply.

6.5. Plan assignment, price lock and renewal.

6.5.1. Plan assignment. The Plan offered at checkout is assigned by Aero NextGen from the Profile’s matching history and the structural criteria set out in Schedule A.

6.5.2. Price lock. The Plan and price are fixed for each Subscription Year, unless the Subscriber accepts a different Plan under Section 6.5.7(a). Edits to the Profile or Matching Criteria during a Subscription Year never change the price for that year.

6.5.3. Renewal review. At least thirty (30) days before each Anniversary Date, Aero NextGen calculates the Subscriber’s average monthly Qualified Matches over the Subscription Year ending, identifies the Plan band that average falls into under Schedule A (the “Renewal Plan”) and notifies the Subscriber in writing.

6.5.4. Higher band. If the Renewal Plan is higher than the current Plan, Aero NextGen offers it to the Subscriber, who may move to the Renewal Plan with its higher Match Guarantee and Monthly Release Limit, or stay on its current Plan. If the Subscriber makes no election, the subscription renews on its current Plan, and any Monthly Release Limit notified under Section 5.8 applies from the Anniversary Date. A higher Plan is never applied automatically.

6.5.5. Lower band. If the Renewal Plan is lower, Aero NextGen offers it to the Subscriber, who may move to the Renewal Plan or stay on its current Plan and its higher Match Guarantee. If the Subscriber makes no election, the subscription renews on its current Plan. A lower Plan is never applied automatically.

6.5.6. Enterprise+. An Enterprise+ subscription renews as Enterprise+ while it meets the structural criteria in Schedule A; if it no longer does, it is reviewed under Section 6.5.3.

6.5.7. Changes during the year.

(a) Plan changes. Plan changes are not available on a self-serve basis through the billing portal or checkout. Aero NextGen may, at its discretion, offer the Subscriber a different Plan at any time. A change applies only once the Subscriber accepts it in writing, from the date stated in the offer, and the Match Guarantee is then adjusted under Schedule A, Section A4(d). This Section governs Plan changes during a Subscription Year only; a Plan change taking effect at an Anniversary Date is governed by Section 6.5.4 or Section 6.5.5.

(b) Annual to monthly. A Subscriber on annual billing may ask to move to monthly billing. The change takes effect at the end of the current twelve (12) month term.

(c) Monthly to annual. A Subscriber on monthly billing may ask to move to annual billing at any time. The annual Fee for the following twelve (12) months is charged when the change takes effect. The Subscription Year and Anniversary Date do not change.

7. User and subscriber obligations

7.1. Accuracy of information and match volume.

7.1.1. Profile accuracy. The Subscriber controls its Profile and Matching Criteria through the vendor portal and must keep them complete, current and accurate, reflecting the solutions, segments and regions it actually serves.

7.1.2. Match volume depends on the Profile. Qualified Matches are generated from the Subscriber’s Matching Criteria: narrowing them reduces matches, broadening them increases matches. Aero NextGen is not responsible for match volume or match relevance that results from inaccurate, incomplete or outdated Profile information.

7.1.3. Effect of edits. Profile edits apply to future matches only. They do not reclassify matches already delivered and do not change the current year’s price (Section 6.5.2); the resulting match volume counts toward the renewal review (Section 6.5.3).

7.1.4. Assistance. Aero NextGen may help set up or improve a Profile at the Subscriber’s request, but does not change a Subscriber’s Matching Criteria without its approval. The Subscriber remains responsible for its Profile.

7.2. Use and restrictions on Lead Data.

7.2.1. Purpose of Lead Data. Lead Data provided by Aero NextGen may be used by the Subscriber solely for its internal sales, marketing, and business development purposes in connection with the Platform. Lead Data shall not be used for any purpose outside the scope of the Subscriber’s legitimate business interest in offering its solutions to the qualified leads identified by Aero NextGen.

7.2.2. Lead generation process. The match-making made by Aero NextGen is determined exclusively by Aero NextGen according to four (4) qualification criteria established and maintained solely by Aero NextGen: (a) regional presence; (b) size of company, measured by number of employees or fleet size; (c) type of aviation operations; and (d) solution categories. Aero NextGen may refine how these criteria are applied from time to time at its discretion.

7.2.3. Qualification. A match is a Qualified Match when (a) Aero NextGen’s matching engine matches the buyer to the Subscriber on the basis of the Subscriber’s Matching Criteria in effect at the time of the match, and (b) the buyer is a genuine aviation company. The Platform’s match log is the record used for all Match Guarantee calculations.

7.2.4. Determination final. Aero NextGen alone determines whether a match is a Qualified Match under Section 7.2.3. That determination is final and may not be disputed, audited or challenged by the Subscriber. A Qualified Match counts toward the Match Guarantee whatever the outcome, including where the buyer does not reply, delays or cancels its project, changes its budget, chooses another provider or is not ready to buy.

7.2.5. Restrictions on use. The Subscriber shall not, directly or indirectly:

7.2.5.1. resell, rent, lease, share, disclose, or otherwise distribute any Lead Data to third parties;

7.2.5.2. use Lead Data to create, maintain, or supplement independent or competitive commercial databases;

7.2.5.3. combine or aggregate Lead Data with other data for the purpose of resale or redistribution;

7.2.5.4. attempt to reverse-engineer Aero NextGen’s qualification methodology, criteria, or matching algorithm;

7.2.5.5. use the Services or Lead Data to solicit Aero NextGen’s clients or replicate its platform;

7.2.5.6. contact or market to any lead in a manner that violates Applicable Law, including privacy, data protection, anti-spam, or marketing regulations (such as CASL, GDPR, and PIPEDA).

7.2.6. Ownership and control of Lead Data. All Lead Data, including any derivative data, analytics, or insights derived therefrom, shall remain the exclusive property of Aero NextGen. The Subscriber is granted a limited, non-exclusive, non-transferable, revocable right to use such Lead Data solely for its internal purposes as expressly permitted herein.

7.2.7. No guarantee of outcomes. While Aero NextGen shall provide the Services with diligence and professionalism, the Subscriber acknowledges and agrees that Aero NextGen does not guarantee that any Lead Data will result in successful business opportunities, sales conversions, or any particular commercial outcome. The qualification and matching of leads are based on Aero NextGen’s proprietary criteria and do not constitute a warranty of suitability or likelihood of success. The Match Guarantee covers the delivery of Qualified Matches, not deals closed, revenue or any other commercial outcome. Aero NextGen is a lead generation and enablement platform and does not act as the Subscriber’s sales function.

7.2.8. Match Guarantee. Aero NextGen guarantees the minimum number of Qualified Matches for each Plan set out in Schedule A, which also sets out how the guarantee is measured and how any shortfall is credited. Aero NextGen does not guarantee any other volume of matches.

7.2.9. Audit and compliance. Aero NextGen reserves the right, upon reasonable notice, to audit the Subscriber’s use of Lead Data to ensure compliance with this Agreement. Any breach of this Section 7.2 shall constitute a material breach entitling Aero NextGen to suspend or terminate the Subscriber’s access to the Services immediately.

7.3. Compliance with Applicable Laws (GDPR, PIPEDA, Export Controls, etc.). The Subscriber agrees to comply with all Applicable Laws in its use of the Services and Lead Data, including without limitation data protection and privacy laws (such as GDPR and PIPEDA), anti-spam regulations, and export control and sanctions laws.

7.4. Prohibition on resale, solicitation, or misuse. The Subscriber shall not:

• use the Services in any manner that could damage, disable, overburden, or impair the Platform;
• interfere with the security or integrity of the Services or any related systems;
• attempt to gain unauthorized access to the Services, accounts, or systems of Aero NextGen or its other subscribers;
• use the Services to develop, market, or offer any product or service that competes directly with Aero NextGen.

7.5. Responsibility for users. The Subscriber is responsible for ensuring that all of its employees, agents, and authorized users who access the Services comply with these Terms. Any breach of these Terms by such users shall be deemed a breach by the Subscriber.

7.6. Cooperation. In the event of a technical issue, security incident, or investigation relating to the Services, the Subscriber agrees to reasonably cooperate with Aero NextGen, including by promptly providing requested information, access, or assistance necessary to address, investigate, or resolve the matter.

7.7. Prohibited data upload. The Subscriber shall not upload, transmit, or otherwise provide to Aero NextGen any data, content, or materials that are unlawful, defamatory, infringing, harmful, or that contain viruses, malware, or other malicious code intended to disrupt or damage the Services, the Platform, or any third-party systems.

8. Aero NextGen obligations

8.1. Data delivery and reporting. Aero NextGen shall deliver Lead Data and insights to the Subscriber in accordance with the features of the applicable Subscription Tier. Delivery timelines (e.g., monthly or quarterly reports) shall follow the schedule communicated by Aero NextGen, subject to Section 5.6 (Access and availability).

8.2. Platform maintenance and availability. Aero NextGen shall use commercially reasonable efforts to maintain the availability and proper functioning of the Platform. This includes implementing updates, fixes, and upgrades as necessary to support the stability, performance, and security of the Services.

8.3. Matching methodology and criteria. Aero NextGen shall design, operate, and maintain the matching process used by the Platform, including the Qualification Criteria and algorithms applied to identify and rank solution providers. The Qualification Criteria are determined exclusively by Aero NextGen, based on its industry expertise, proprietary methodology, and commercial discretion. Aero NextGen may modify such criteria or algorithms from time to time without prior notice, provided that the core purpose of the Services—to match aviation companies with suitable solution providers—remains substantially preserved.

8.4. Transparency and independence. The Qualification Criteria are described in Section 7.2.2 for informational purposes. Such disclosure shall not be interpreted as a commitment to disclose or justify the internal logic, weighting, or proprietary details of its matching algorithm. Aero NextGen retains full independence in determining how criteria are applied to generate matchmaking.

8.5. Data integrity and source reliance. Aero NextGen shall process and qualify leads based on the information submitted by the aviation companies and solution providers through the Platform. The Subscriber acknowledges that Aero NextGen relies on the accuracy and completeness of such information and shall not be liable for any errors, omissions, or inaccuracies in the submitted data.

9. Third-Party Services and integrations

9.1. Use of third-party services. The Services may rely on or provide access to third-party applications, platforms, or services, including but not limited to hosting providers, payment processors, analytics tools, and solution vendors (collectively, “Third-Party Services”).

9.2. No responsibility for Third-Party Services. Aero NextGen does not control and is not responsible for the availability, accuracy, performance, or content of any Third-Party Services. The Subscriber’s use of such Third-Party Services shall be subject to the terms and conditions and privacy policies of the applicable third-party providers.

9.3. Integrations. Where the Services offer integration with Third-Party Services, Aero NextGen may provide such integrations on an “as is” and “as available” basis. Aero NextGen does not warrant that such integrations will be continuously available, error-free, or compatible with future updates of the Third-Party Services.

9.4. Responsibility of the Subscriber. The Subscriber is solely responsible for evaluating the suitability of any Third-Party Services and for ensuring that its use of such services complies with Applicable Law and the third party’s contractual terms.

9.5. No endorsement. The inclusion of any Third-Party Services, references, or integrations within the Platform does not constitute an endorsement or recommendation by Aero NextGen of such third parties, their products, or their services.

10. Intellectual property rights

10.1. Ownership of platform and content. All rights, title, and interest in and to the Platform, including without limitation the software, algorithms, databases, user interface, designs, text, graphics, and all other content and materials provided by Aero NextGen, are and shall remain the exclusive property of Aero NextGen and its licensors. Nothing in this Agreement shall be construed as transferring any ownership rights to the Subscriber.

10.2. License to use services. Subject to the Subscriber’s compliance with this Agreement and timely payment of Fees, Aero NextGen grants the Subscriber a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services during the Subscription Term, solely for its internal business purposes.

10.3. Restrictions on use. The Subscriber shall not, directly or indirectly:

• copy, reproduce, distribute, modify, or create derivative works of the Platform or any portion thereof;
• reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying structure of the Services;
• rent, lease, sublicense, sell, or otherwise exploit the Services or any Lead Data for commercial purposes outside the scope of this Agreement;
• remove, alter, or obscure any proprietary notices or marks on the Services.

11. Data Protection & Privacy

11.1. Privacy policy. The Subscriber acknowledges that its use of the Services is also governed by Aero NextGen’s Privacy Policy, as amended from time to time, which is incorporated by reference into this Agreement.

11.2. Confidentiality. Each Party shall keep the other’s Confidential Information confidential, use it only to perform this Agreement, and disclose it only to personnel and advisers who need to know it and are bound by equivalent obligations, or where required by law. This obligation survives termination for three (3) years.

12. Warranties and disclaimers

12.1. “As Is” and “As Available” basis. The Subscriber acknowledges and agrees that the Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by Applicable Law, Aero NextGen disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including without limitation any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

12.2. No guarantee of availability. Aero NextGen does not warrant that the Services will be uninterrupted, error-free, secure, or free from defects, viruses, or other harmful components. Temporary interruptions or limitations may occur as described in Section 5.6 (Access and Availability).

12.3. No guarantee of outcomes. Except for the Match Guarantee in Schedule A, Aero NextGen makes no representations or warranties regarding the accuracy, completeness, or usefulness of the Lead Data or insights provided, nor does it guarantee that any Lead Data will result in business opportunities, sales conversions, or other commercial outcomes.

12.4. No reliance on recommendations. Any shortlist, insights, or results generated by the Platform are provided solely as informational tools. The Subscriber acknowledges and agrees that Aero NextGen does not act as an advisor, consultant, or guarantor of the suitability, performance, or success of any solution, and that the Subscriber remains solely responsible for its business decisions.

12.5. Third-Party services disclaimer. The Services may interoperate with or rely on Third-Party Services as described in Section 9. Aero NextGen makes no representations or warranties regarding the availability, performance, legality, or compliance of any Third-Party Services, and shall have no responsibility or liability arising from the Subscriber’s use of such Third-Party Services.

12.6. Data accuracy disclaimer. The Subscriber acknowledges that Lead Data and other information provided through the Services are derived from third-party sources, including responses submitted by aviation and MRO companies. Aero NextGen does not warrant and expressly disclaims any responsibility for the accuracy, completeness, timeliness, or reliability of such information.

12.7. Security disclaimer. While Aero NextGen implements commercially reasonable measures to safeguard the security of the Services, the Subscriber acknowledges that no technology, system, or platform is completely secure. Accordingly, Aero NextGen does not warrant that the Services will be free from vulnerabilities, unauthorized access, or other security incidents.

13. Limitation of liability

13.1. Maximum liability. To the fullest extent permitted by Applicable Law, the total aggregate liability of Aero NextGen, its affiliates, officers, directors, employees, agents, and licensors for any and all claims, damages, losses, or causes of action arising out of or relating to this Agreement or the Services, whether in contract, tort (including negligence), or otherwise, shall not exceed the total amount of Fees actually paid by the Subscriber to Aero NextGen under this Agreement during the twelve (12) months immediately preceding the event giving rise to the claim.

13.2. Exclusion of certain damages. To the fullest extent permitted by Applicable Law, Aero NextGen shall not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages of any kind, including but not limited to lost profits, lost revenues, loss of data, loss of goodwill, business interruption, or procurement of substitute goods or services, even if Aero NextGen has been advised of the possibility of such damages.

13.3. Sole remedy for match shortfalls. Credits under Schedule A are the Subscriber’s sole and exclusive remedy for any shortfall in the number of Qualified Matches released.

14. Indemnification

14.1. Subscriber indemnity obligations. The Subscriber shall indemnify, defend, and hold harmless Aero NextGen, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, demands, actions, proceedings, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees and costs of enforcement) arising out of or relating to:

• the Subscriber’s misuse of the Services or Lead Data;
• the Subscriber’s violation of this Agreement or any Applicable Law;
• the Subscriber’s infringement or alleged infringement of any intellectual property, privacy, or other rights of a third party;
• any content, data, or materials provided by the Subscriber to Aero NextGen in connection with the Services.

14.2. Indemnification procedure. Aero NextGen shall promptly notify the Subscriber of any claim subject to indemnification under this Section. The Subscriber shall have control of the defense and settlement of such claim, provided that:

14.2.1. Aero NextGen may participate in the defense with its own counsel at its own expense, and

14.2.2. the Subscriber may not settle any claim without Aero NextGen’s prior written consent if such settlement imposes any obligation or liability on Aero NextGen.

14.3. Data protection and regulatory indemnity. Without limiting the generality of Section 14.1, the Subscriber specifically agrees to indemnify and hold harmless Aero NextGen from and against any fines, penalties, claims, investigations, or proceedings brought by any governmental or regulatory authority, or by any individual, arising from the Subscriber’s breach of data protection, privacy, or anti-spam laws (including GDPR, PIPEDA, and CASL) in connection with its use of the Services or Lead Data.

15. Service modifications and updates to terms

15.1. Modifications to services. Aero NextGen may, from time to time, modify, enhance, or discontinue certain features or functionalities of the Services, including the Platform, marketplace listing, recommendation algorithm, lead reporting, or insights reporting. Aero NextGen shall provide reasonable prior notice to the Subscriber of any material changes that materially reduce the core functionality of the Services. Minor changes, improvements, or enhancements may be implemented without prior notice.

15.2. Changes to Subscription Tiers and Fees. Aero NextGen may change the structure, features, Match Guarantees or prices of the Plans. A change applies to an existing Subscriber only from its next Anniversary Date and on at least thirty (30) days’ written notice; the Subscriber may cancel before the change takes effect.

15.3. Updates to Terms and Conditions. Aero NextGen may update these Terms. Non-material changes take effect on posting. Material changes take effect for existing Subscribers thirty (30) days after notice by email; a Subscriber that does not accept them may cancel under Section 6.3 before they take effect. Continued use of the Services following the effective date of the updated Terms constitutes acceptance of such Terms.

16. Termination

16.1. Termination by Subscriber. The Subscriber may terminate by cancelling under Section 6.3. Termination takes effect at the end of the current paid term (Section 6.3.2). No refund is due for any unused portion of a term (Section 6.4). Unapplied Credits are handled under Schedule A, Section A8.

16.2. Termination by Aero NextGen. Aero NextGen may terminate this Agreement or suspend access to the Services immediately upon written notice if:

16.2.1. the Subscriber fails to pay any Fees when due and such failure is not remedied within ten (10) days after written notice from Aero NextGen;

16.2.2. the Subscriber materially breaches this Agreement and fails to cure such breach within ten (10) days of written notice;

16.2.3. the Subscriber engages in unlawful conduct, misuse of Lead Data, or activity that could harm the Services, Aero NextGen, or third parties; or

16.2.4. Aero NextGen is required to do so by law or regulatory authority.

16.3. Effect of termination. Upon termination or expiration of this Agreement:

• all rights and licenses granted to the Subscriber under this Agreement shall immediately cease;
• the Subscriber shall discontinue all use of the Services and Lead Data;
• Aero NextGen may deactivate the Subscriber’s access to the Platform; and
• Sections which by their nature are intended to survive termination (including but not limited to confidentiality, intellectual property, Indemnification, Limitation of Liability, and Governing Law) shall remain in full force and effect.

16.4. Return or destruction of data. Within thirty (30) days following termination or expiration of this Agreement, the Subscriber shall permanently delete or destroy all Lead Data and any other confidential information received through the Services, unless retention is required by Applicable Law. At Aero NextGen’s request, the Subscriber shall provide written certification of such deletion or destruction.

16.5. Suspension of services. Without prejudice to its right of termination, Aero NextGen may suspend access to the Services in whole or in part if it reasonably suspects fraudulent, unlawful, or unauthorized use of the Services or Lead Data, or if suspension is necessary to protect the security, integrity, or operation of the Services.

17. Marketing and Publicity Rights

17.1. Use of name and logo. Unless otherwise agreed in writing, the Subscriber grants Aero NextGen a limited, non-exclusive, royalty-free right to use the Subscriber’s name, trademarks, and logos for the purpose of identifying the Subscriber as a participant in the Platform and as a customer of Aero NextGen in Aero NextGen’s marketing materials, presentations, proposals, case studies, and on its website.

17.2. No endorsement. Any such use of the Subscriber’s name, trademarks, or logos shall not be construed or represented as an endorsement by the Subscriber of Aero NextGen or its Services.

17.3. Opt-out. The Subscriber may at any time opt out of Aero NextGen’s use of its name, trademarks, or logos for marketing or publicity purposes by providing thirty (30) days’ prior written notice. Following such notice, Aero NextGen shall cease any new use of the Subscriber’s name or marks, but may continue to use materials already publicly distributed prior to the effective opt-out date.

17.4. Backlink cooperation. Where the Subscriber publishes co-marketing content provided by Aero NextGen (including collaborative articles or the Verified Partner badge) on its own website or channels, it agrees to retain the hyperlinks to Aero NextGen and the Solution Finder platform embedded therein.

18. Export control and Sanctions Compliance.

18.1. Compliance with export laws. The Subscriber represents and warrants that it shall not access, use, or permit the use of the Services in any manner that would cause Aero NextGen or the Subscriber to violate any applicable export control or economic sanctions laws and regulations, including but not limited to those administered by the Government of Canada, the United States, the European Union, the United Nations, and any other relevant governmental authority (“Export Control Laws”).

18.2. Prohibited jurisdictions and parties. The Subscriber shall not access or use the Services from any jurisdiction subject to comprehensive trade or economic sanctions, nor shall it provide access to the Services to any individual or entity listed on any government-maintained sanctions or denied parties list.

18.3. Responsibility of the Subscriber. The Subscriber shall be solely responsible for ensuring its compliance with Export Control Laws in connection with its use of the Services and any Lead Data. Aero NextGen may suspend or terminate access to the Services immediately if it reasonably believes that the Subscriber has breached this Section.

19. Force Majeure

19.1. Definition. Neither Party shall be liable for any failure or delay in performance of its obligations under this Agreement (other than the Subscriber’s obligation to pay Fees) if such failure or delay is caused by a Force Majeure Event defined at section 2.14 hereabove.

19.2. Notice and mitigation. The affected Party shall promptly notify the other Party of the occurrence of a Force Majeure Event and shall use commercially reasonable efforts to mitigate the effects of such event and to resume performance as soon as reasonably practicable.

19.3. Extended Force Majeure. If a Force Majeure Event continues for a period exceeding ninety (90) consecutive days, either Party may terminate this Agreement upon written notice to the other Party, without liability, except that the Subscriber shall remain responsible for all Fees accrued up to the effective date of termination.

20. Governing Law and Dispute Resolution

20.1. Governing law. This Agreement shall be governed by, and construed in accordance with, the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles.

20.2. Arbitration. All disputes shall be finally resolved by binding arbitration, as set forth below:

• Any arbitration shall be conducted in Montreal, Quebec, in accordance with the Code de procedure civile du Québec, and the rules of the Canadian Commercial Arbitration Center (CCAC).
• The arbitration shall be conducted before a single arbitrator mutually agreed upon by the Parties, or, failing such agreement, appointed in accordance with the applicable arbitration rules.
• The language of arbitration shall be English (or French, at the election of the Subscriber).
• The arbitrator’s decision shall be final and binding on the Parties, and judgment on the award may be entered in any court of competent jurisdiction.

20.3. Equitable relief. The Subscriber acknowledges that any unauthorized use of the Services, Lead Data, or Aero NextGen’s intellectual property may cause irreparable harm for which monetary damages may be an inadequate remedy. Accordingly, Aero NextGen shall be entitled to seek injunctive or other equitable relief in any court of competent jurisdiction, in addition to any other remedies available at law or in equity.

21. Miscellaneous

21.1. Entire agreement. This Agreement, together with any applicable SOW, order form, and the Privacy Policy, constitutes the entire agreement between the Parties with respect to the subject matter hereof and supersedes all prior or contemporaneous agreements, representations, or understandings, whether written or oral.

21.2. Severability. If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid, illegal, or unenforceable provision shall be replaced with a valid and enforceable provision that most closely reflects the Parties’ original intent.

21.3. Assignment. The Subscriber may not assign, transfer, or delegate this Agreement or any of its rights or obligations hereunder, whether by operation of law or otherwise, without the prior written consent of Aero NextGen. Any attempted assignment in violation of this Section shall be null and void. Aero NextGen may assign or transfer this Agreement, in whole or in part, without restriction.

21.4. Survival. The provisions of this Agreement that by their nature are intended to survive termination or expiration (including without limitation confidentiality, intellectual property, indemnification, limitation of liability, and governing law) shall remain in effect.

21.5. Notices. All notices, requests, consents, claims, demands, waivers, and other communications under this Agreement shall be in writing and shall be deemed to have been given: (a) when delivered by hand, with written confirmation of receipt; (b) when received by the addressee if sent by a nationally recognized overnight courier, with tracking and confirmation of delivery; (c) on the date sent by email, if sent during normal business hours on a business day (and on the next business day if sent after hours or on a non-business day); or (d) on the fifth day after the date mailed by certified or registered mail, return receipt requested, postage prepaid. Notices to Aero NextGen shall be sent to its registered office address or to the contact email specified in Section 22, and notices to the Subscriber shall be sent to the contact details provided during registration, unless either Party notifies the other of a change of address in accordance with this Section.

21.6. Independent contractors. The Parties are independent contractors. Nothing in this Agreement shall be construed as creating a partnership, joint venture, agency, fiduciary, or employment relationship between the Parties.

21.7. Waiver. No waiver by either Party of any breach or default shall be deemed a waiver of any preceding or subsequent breach or default. A failure or delay by either Party in exercising any right, power, or remedy under this Agreement shall not operate as a waiver thereof.

21.8. Counterparts and electronic acceptance. This Agreement may be executed in counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument. Acceptance of this Agreement by electronic means, including click-through acceptance or electronic signature, shall have the same legal effect as execution of a written instrument.

21.9. Headings. The headings used in this Agreement are for convenience only and shall not affect the interpretation of its provisions.

21.10. Authority to execute. The Subscriber represents and warrants that it has the full right, power, and authority to enter into this Agreement and to perform its obligations hereunder, and that the individual accepting these Terms on behalf of the Subscriber has been duly authorized to bind the Subscriber to this Agreement.

21.11. Reaffirmation upon renewal. Each renewal of the Subscriber’s subscription, whether automatic or otherwise, shall constitute a reaffirmation by the Subscriber of its agreement to be bound by the then-current version of these Terms as if the Subscriber had executed them anew on the effective date of such renewal.

21.12. Transition. For Subscribers active before these Terms take effect: (a) their Plan and price continue unchanged until their next Anniversary Date, measured from their original subscription start date; (b) the Match Guarantee applies from the first Service Month beginning after these Terms take effect for them, pro-rated to the Service Months remaining in their current Subscription Year; and (c) Subscribers on legacy plans (including Base, per-lead and Platinum) continue on those plans until their next Anniversary Date, when they move to the Plan assigned under Schedule A on at least thirty (30) days’ notice.

22. Contact Information. If you have any questions about these Terms or the Services, or if you need to provide any legal notices under this Agreement, please contact Aero NextGen at: Aero NextGen Inc. Email: [email protected]. Phone: +1-514-812-5401. Website: www.aero-nextgen.com.

Schedule A — Plans and Match Guarantee

A1. Plans (USD, taxes extra).

Monthly Release Limit by Plan (Section 5.8): Starter 2; Growth 4; Scale 8; Enterprise+ 12 combined across Profiles. A Monthly Release Limit applies to a Subscriber only where Aero NextGen has notified it under Section 5.8.

Prices shown at checkout prevail. Changes follow Section 15.2 and apply from the next Anniversary Date.

A2. Plan assignment at checkout.

(a) Enterprise+ applies where two (2) or more Profiles are billed under the same billing account, or where the Subscriber is an implementation partner for ERP, M&E, CMMS or end-to-end operating systems. This overrides (b) and (c).

(b) Where the Profile has less than two (2) full months of matching history on the Platform, the Plan is Growth.

(c) Otherwise the Plan is set by the Profile’s match score: the higher of (i) its average monthly Qualified Matches generated over the two most recent complete months and (ii) its total Qualified Matches generated since 1 April 2026, or since its start date on the Platform if later, divided by the full months in that period. Matches are counted as generated whether or not they were released. Score of 2 or less: Starter. Above 2 and up to 4: Growth. Above 4: Scale.

A3. Renewal bands (Section 6.5).

At each Anniversary Date the Renewal Plan is set by the average monthly Qualified Matches generated over the Subscription Year ending: 2 or fewer → Starter; above 2 and up to 4 → Growth; above 4 → Scale. Enterprise+ follows Section A2(a).

Matches are counted as generated whether or not they were released, so a Monthly Release Limit never affects the band.

A4. How the Match Guarantee is measured.

(a) The guarantee is measured per Subscription Year, on Service Months, and counts the Qualified Matches released, as recorded in the match log. A Qualified Match generated but not released under a Monthly Release Limit is not counted. Because the Monthly Release Limit is twice the Plan’s monthly Match Guarantee rate, a Service Month in which the limit is reached always satisfies that month’s guarantee, and a Monthly Release Limit can never give rise to a Credit.

(b) Enterprise+ is measured on the combined total across every Profile billed under the same billing account.

(c) For each Service Month in which the Subscriber paused or unpublished its Profile, or its account was suspended for non-payment or breach, or in which the Subscriber had not yet accessed its vendor portal, the guarantee is reduced by that Plan’s monthly rate.

(d) Where the Plan changes during a Subscription Year, the guarantee for that year is the sum of each Plan’s monthly rate for the Service Months spent on it.

A5. Zero-match month credit (Growth and Scale only).

If a Service Month closes with zero Qualified Matches, that month’s Fee is credited automatically to the next invoice. Starter and Enterprise+ are not eligible for this credit. Enterprise+ is measured only on the consolidated Anniversary true-up in A6. No credit arises for a Service Month that closed before the Subscriber first accessed its vendor portal. Aero NextGen notifies a Subscriber that has not accessed its vendor portal before the first affected Service Month closes. A Subscriber paying a discounted rate for its Plan is not eligible for any Credit under this Schedule, including the Anniversary true-up in A6: the discount is given in place of the Match Guarantee credits, and a Subscriber has one or the other, never both. For an existing Subscriber this applies from its next Anniversary Date, on notice under Section 15.2. A Subscriber pays a discounted rate for this purpose where any rate below the Plan’s published price applies, including where more than one Provider profile is served under a single billing account paying below the Enterprise+ price. Credits are applied to the Subscriber’s next subscription invoice, and are available only where the Subscription is billed automatically through Aero NextGen’s payment processor, whether by card or by direct debit. A Subscriber billed outside that automatic subscription, including by cheque or manual bank transfer, is not eligible for any Credit under this Schedule.

A6. Anniversary true-up.

At each Anniversary Date: months owed = shortfall against the Match Guarantee ÷ the Plan’s monthly rate, rounded up to the next whole month. True-up Credit = months owed − zero-match months already credited in that Subscription Year. If the result is zero or less, nothing further is owed. Credits are never stacked and are not capped. Where the Anniversary true-up produces a True-up Credit and Aero NextGen also offers a lower Plan under Section 6.5, the Subscriber may take one or the other, not both, and elects within the thirty (30) day notice period. If the Subscriber makes no election, the True-up Credit applies and the subscription renews on its current Plan. Credits already issued under A5 during that Subscription Year are not affected by this election. No True-up Credit arises for a Subscriber paying a discounted rate for its Plan (A5).

Example 1 — Growth, guarantee 24, delivered 20, one zero-match month already credited: shortfall 4 → 2 months owed → minus 1 already credited → 1 month credited. Total for the year: 2 months.

Example 2 — Growth, guarantee 24, delivered 21, no zero-match month: shortfall 3 → 1.5 → rounded up to 2 months credited.

Example 3 — Starter, guarantee 12, delivered 9: shortfall 3 → 3 months credited.

A7. How Credits are applied.

Credits are calculated from the match log and applied automatically, with no claim required, and appear on the invoice as “Credit issued · [n] month(s) · [reason] · applied to invoice [date]”. On monthly plans they apply to the next invoice(s). On annual plans they apply to the next annual invoice.

A8. Credits when a subscription ends.

Credits are never paid out in cash and have no value on termination. Any Credit not applied to an invoice before the subscription ends is forfeited.

A9. Partial years.

The anniversary true-up applies only to completed Subscription Years. If a subscription ends before an Anniversary Date, only zero-match month credits apply for that year.