Empowering MRO with Big Data Analytics - December 2023 Recap
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Did You Know?
A study by the Aircraft Fleet Recycling Association (AFRA) revealed that Big Data Analytics could revolutionize MRO operations, potentially reducing operational costs by 20-30%. This significant impact comes from better resource allocation, proactive predictive maintenance, and streamlined inventory management. Such insights demonstrate the critical role of Big Data in enhancing efficiency and decision-making within the MRO sector.
Welcome to the December 2023 edition of Aero NextGen's newsletter.
This month, we spotlight a transformative aspect of the aviation industry: Big Data Analytics in MRO operations.
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About Big Data Analytics
This month on Tech Tuesdays, we explored cutting-edge technologies reshaping MRO. We delved into the world of Big Data Analytics - a game-changer in the aviation MRO industry. It's not just about handling vast amounts of data; it's about extracting gold from it.
By collecting, processing, and analyzing complex data sets, Big Data Analytics uncovers patterns and insights that were once hidden.
The benefits? Enhanced decision-making, improved operational efficiency, deeper customer insights, substantial revenue growth, effective risk management, and a solid competitive edge.
Meet the Vendors
and digital solution providers.
Maintenance Connection
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Enavate Aircraft Maintenance software, powered by Microsoft Dynamics 365 Business Central ERP, serves as the backbone of aviation MRO and FBO operations, integrating ERP capabilities with advanced analytics and AI-driven insights.

AMS is an ERP solution tailored for aviation maintenance, repair, and overhaul operations, focusing on streamlining processes and ensuring regulatory compliance.
NetSuite is a cloud-based ERP platform that provides a suite of applications, including financial management, CRM, and e-commerce solutions, to streamline business processes.

Microsoft Dynamics 365 is a suite of intelligent business applications that combine CRM and ERP capabilities to help businesses streamline operations and drive growth.



Epicor ERP is a comprehensive business management solution designed to streamline operations, automate complex processes, and enhance efficiency across various industries, including manufacturing and distribution.



ADT provides database solutions and ERP systems for various industries, including aviation (called Wings), focusing on data management, process automation, and operational efficiency.

ARMS® V2 - EMSS is a module within the ARMS V2 suite, focusing on engineering and maintenance management for aviation operations, including maintenance planning, execution, and compliance tracking.


Infor CloudSuite Aviation is a comprehensive ERP solution designed specifically for the aviation industry, offering tools for maintenance management, supply chain optimization, and regulatory compliance.


Maintenance Connection offers a computerized maintenance management system (CMMS) that helps organizations manage work orders, preventive maintenance, asset management, and inventory tracking.





ILSmart is a global digital marketplace and intelligence platform that connects buyers and sellers of aerospace parts, components, and repair services. Serving the aviation aftermarket for over four decades, ILSmart enables companies to buy, sell, market, and analyze inventory in real time through a secure, data-rich ecosystem. The platform streamlines sourcing and procurement, optimizes inventory management, and supports maintenance and repair (MRO) operations across commercial, defense, and general aviation sectors.
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PAS is a cloud-based ERP that is designed by aviation pros to meet the requirements of aftermarket repair shops (MROs) and parts traders. The software is advanced, easy to use and delivers all required functionalities in ONE solution.

Fulcrum360 is a cloud-based aircraft parts database app. What used to take countless customer calls, 11 or more websites, and hours and hours of research, is now just a click away. Our goal is to make every employee a parts expert. We keep it simple and adjustable. ...a better way to research.

SmartCert revolutionizes traceability and enables a data-driven approach to part provenance throughout the aerospace supply chain. By leveraging Microsoft and AI, SmartCert centralizes and automates the receipt, review, processing, and creation of essential documentation, from raw materials to the aerospace aftermarket.
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Rotabull is the modern sales platform built for aviation aftermarket teams. RFQs from all channels are displayed on one screen, quoting is completed in seconds, and all data is synced to the ERP for complete data visibility. The result is multiple hours saved each day, more quotes out the door faster and better data for reporting and analytics.

Selecting the right aviation software is just the beginning. Jetelligence bridges the gap between software selection and operational excellence, ensuring your technology investment delivers maximum value from day one and beyond.

The aviation sector has long been plagued by deep-seated challenges in the parts supply chain, a sector of the industry which is critical to keeping aircraft in service, and safely so. Topping the growing list of challenges in this fragmented marketplace are the accuracy and authenticity of parts data, the manipulation of pricing, and the slow procurement of parts.

At RGIS, we deliver expert outsourced inventory management, supply chain audits, asset management and merchandising services across a multitude of sectors, including retail, industrial, automotive, aerospace and healthcare. Our teams, by following proven procedures and by using state-of-the-art counting technology, ensures accurate and efficient inventory counts for all businesses. By partnering with us, you can simplify your inventory processes, reduce discrepancies, prevent loses and and allow your staff to focus on their core tasks.
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MRO-PRO is a cloud-based, end-to-end maintenance management platform designed specifically for independent MROs. Unlike systems that are either compliance tools or operational tools, we cover the entire lifecycle—planning, execution, quality, logistics, and finance—in one place. Our workflows are fully configurable to how your organisation operates, rather than forcing you into rigid, pre-defined processes. We’re completely paperless, capturing records digitally right at the aircraft or component, so data is live, accurate, and always audit-ready. We also streamline finance and billing with integrated, automated invoicing, reducing admin overhead and improving cashflow. In short: One system. Your way of working. Truly paperless. Designed for independent MROs.

Quantum Control is an aviation-specific ERP software designed to manage various aspects of aviation operations, including inventory, maintenance, and logistics








Data Manager Aero is a specialized software platform designed for the aviation industry, allowing users to centrally manage and analyze all their aircraft asset data, including maintenance records, parts inventory, lease information, and financial details, within a single system.


Aviation InterTec Services offers RAAS, a web-based aircraft maintenance and inventory management system designed for fleet operators, MROs, and CAMOs, providing comprehensive functionality to streamline maintenance operations.


Evolve MRO and Maintenance Software provides solutions for managing maintenance operations, focusing on efficiency and compliance within the aviation industry.

ProMRO is an ERP solution designed for maintenance, repair, and overhaul companies, offering tools for job costing, inventory management, and customer relationship management.





Frustrated with your CRM? We’re your strategic co-pilots in revenue operations. Since 2001, the Diaz & Cooper team has helped B2B companies in aviation, logistics, and travel scale smarter by aligning marketing, sales, and service around one shared goal: profitable growth.
AvPro is very user friendly and packed with robust functionality. We can customize any aspect of the software. It will run on any version of Windows and does not require SQL server to installed.
Pain Point and Solutions Spotlight: Addressing MRO Challenges
This month we looked at two specific MRO pain points:
- Neglecting the 80/20 rule on profit-driving customers
- No Fault Found (NFF) Challenges
Many MROs encounter the critical issue of lacking visibility into which customers drive the majority of their profits. This oversight can lead to missed opportunities in growth, upsells, and crucial customer relationship management. Remember the 80/20 rule: often, 20% of customers are responsible for 80% of revenue.
By harnessing the power of Big Data, MROs can unlock the full potential of their customer base and implement the 80/20 rule effectively, identifying those key customers who contribute most to revenues and the bottom-line.
The 'No Fault Found' phenomenon poses significant operational challenges, creating administrative burdens and unnecessary expenditures due to the absence of comprehensive historical data. This inefficiency impacts both turnaround time and resource management, putting a strain on operations.
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By designing a robust data management system to capture and store comprehensive historical data and records of NFF instances, MRO can unlock patterns and trends in NFF cases.
The result? Enhanced decision-making in component removal, significant cost reductions, more efficient resource allocation, and notably improved customer satisfaction.
In all, Big Data Analytics stands as a powerful solution to these industry pain points. Through in-depth analysis of extensive data sets, MRO operations can gain crucial insights leading to optimized decision-making and enhanced customer satisfaction.
Community Insights
In our recent poll on the most impactful use of Big Data Analytics in aviation MRO, 'Demand Forecasting' and ‘Maintenance Optimization’ emerged as the clear winners with 43% of the votes, respectively.
Many see the power of data in predicting and preparing for future demand, a crucial aspect for optimizing operations and resources in the MRO sector.
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Your Partner in Leveraging Big Data Analytics
We specialize in integrating Big Data Analytics into MRO operations, offering services from technology implementation to expert problem-solving.
Aero NextGen's experience with Big Data Analytics started in the founder's early days at Bombardier, where Big Data Analytics was being used in Aircraft Health Monitoring systems (AHMS) to ensure a seamless maintenance experience for in-house jets, in predicting maintenance planning requirements and preventing aircraft-on-ground (AOG) situations.
The use of this technology can be as simple as deriving the regional Sales focus plan to developing predictive maintenance analytics.
Ready to Transform Your MRO Operations with Big Data?
At Aero NextGen, we stand as dedicated specialists in the aviation MRO (Maintenance, Repair, and Overhaul) landscape.
Our mission? To resolve systemic challenges in the MRO industry by connecting businesses with advanced, proven technology solutions and trusted partners.
Our approach is unique – it's not just about providing solutions; it’s about understanding your needs and tailoring our services for maximum impact. This includes:
- Expert consultancy from industry leaders.
- A suite of transformative services designed for both strategic and operational excellence.
Simplifying complex MRO workflows with innovative technologies and insights.We’re more than just consultants; we’re your strategic allies, committed to elevating your MRO operations to new heights of efficiency and effectiveness.
With Aero NextGen, embark on a journey towards streamlined processes, enhanced performance, and unparalleled customer satisfaction. Let’s redefine MRO together!
Contact Aero NextGen today to explore Big Data solutions for your MRO needs.
Book a call with us or connect us at the next MRO show!

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