Robotics Process Automation in MRO - September 2024 Recap
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Did You Know?
Process re-engineering in aviation maintenance has streamlined workflows but also boosted process efficiency by 25% and reduced operational errors by 20%!
Welcome to the September 2024 edition of Aero NextGen's newsletter.
Dive into this month's newsletter for a recap on: Robotic Process Automation (RPA) in MRO.
Robotic Process Automation (RPA) is a transformative technology that automates repetitive tasks typically performed by humans. By leveraging software robots, businesses can streamline operations, enhance productivity, and reduce errors. RPA utilizes user interface interactions to mimic human activity while integrating with various applications across systems.
This month, we delve into the fundamentals of RPA, its diverse applications, and the measurable benefits it brings to organizations. With the ongoing emphasis on efficiency and innovation in the business landscape, understanding RPA is essential for those looking to remain competitive. Join us as we explore how RPA can revolutionize workflows and target operational excellence.
Meet the Vendors
and digital solution providers.
Maintenance Connection
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Enavate Aircraft Maintenance software, powered by Microsoft Dynamics 365 Business Central ERP, serves as the backbone of aviation MRO and FBO operations, integrating ERP capabilities with advanced analytics and AI-driven insights.

AMS is an ERP solution tailored for aviation maintenance, repair, and overhaul operations, focusing on streamlining processes and ensuring regulatory compliance.
NetSuite is a cloud-based ERP platform that provides a suite of applications, including financial management, CRM, and e-commerce solutions, to streamline business processes.

Microsoft Dynamics 365 is a suite of intelligent business applications that combine CRM and ERP capabilities to help businesses streamline operations and drive growth.



Epicor ERP is a comprehensive business management solution designed to streamline operations, automate complex processes, and enhance efficiency across various industries, including manufacturing and distribution.



ADT provides database solutions and ERP systems for various industries, including aviation (called Wings), focusing on data management, process automation, and operational efficiency.

ARMS® V2 - EMSS is a module within the ARMS V2 suite, focusing on engineering and maintenance management for aviation operations, including maintenance planning, execution, and compliance tracking.


Infor CloudSuite Aviation is a comprehensive ERP solution designed specifically for the aviation industry, offering tools for maintenance management, supply chain optimization, and regulatory compliance.


Maintenance Connection offers a computerized maintenance management system (CMMS) that helps organizations manage work orders, preventive maintenance, asset management, and inventory tracking.





ILSmart is a global digital marketplace and intelligence platform that connects buyers and sellers of aerospace parts, components, and repair services. Serving the aviation aftermarket for over four decades, ILSmart enables companies to buy, sell, market, and analyze inventory in real time through a secure, data-rich ecosystem. The platform streamlines sourcing and procurement, optimizes inventory management, and supports maintenance and repair (MRO) operations across commercial, defense, and general aviation sectors.
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PAS is a cloud-based ERP that is designed by aviation pros to meet the requirements of aftermarket repair shops (MROs) and parts traders. The software is advanced, easy to use and delivers all required functionalities in ONE solution.

Fulcrum360 is a cloud-based aircraft parts database app. What used to take countless customer calls, 11 or more websites, and hours and hours of research, is now just a click away. Our goal is to make every employee a parts expert. We keep it simple and adjustable. ...a better way to research.

SmartCert revolutionizes traceability and enables a data-driven approach to part provenance throughout the aerospace supply chain. By leveraging Microsoft and AI, SmartCert centralizes and automates the receipt, review, processing, and creation of essential documentation, from raw materials to the aerospace aftermarket.
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Rotabull is the modern sales platform built for aviation aftermarket teams. RFQs from all channels are displayed on one screen, quoting is completed in seconds, and all data is synced to the ERP for complete data visibility. The result is multiple hours saved each day, more quotes out the door faster and better data for reporting and analytics.

Selecting the right aviation software is just the beginning. Jetelligence bridges the gap between software selection and operational excellence, ensuring your technology investment delivers maximum value from day one and beyond.

The aviation sector has long been plagued by deep-seated challenges in the parts supply chain, a sector of the industry which is critical to keeping aircraft in service, and safely so. Topping the growing list of challenges in this fragmented marketplace are the accuracy and authenticity of parts data, the manipulation of pricing, and the slow procurement of parts.

At RGIS, we deliver expert outsourced inventory management, supply chain audits, asset management and merchandising services across a multitude of sectors, including retail, industrial, automotive, aerospace and healthcare. Our teams, by following proven procedures and by using state-of-the-art counting technology, ensures accurate and efficient inventory counts for all businesses. By partnering with us, you can simplify your inventory processes, reduce discrepancies, prevent loses and and allow your staff to focus on their core tasks.
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MRO-PRO is a cloud-based, end-to-end maintenance management platform designed specifically for independent MROs. Unlike systems that are either compliance tools or operational tools, we cover the entire lifecycle—planning, execution, quality, logistics, and finance—in one place. Our workflows are fully configurable to how your organisation operates, rather than forcing you into rigid, pre-defined processes. We’re completely paperless, capturing records digitally right at the aircraft or component, so data is live, accurate, and always audit-ready. We also streamline finance and billing with integrated, automated invoicing, reducing admin overhead and improving cashflow. In short: One system. Your way of working. Truly paperless. Designed for independent MROs.

Quantum Control is an aviation-specific ERP software designed to manage various aspects of aviation operations, including inventory, maintenance, and logistics








Data Manager Aero is a specialized software platform designed for the aviation industry, allowing users to centrally manage and analyze all their aircraft asset data, including maintenance records, parts inventory, lease information, and financial details, within a single system.


Aviation InterTec Services offers RAAS, a web-based aircraft maintenance and inventory management system designed for fleet operators, MROs, and CAMOs, providing comprehensive functionality to streamline maintenance operations.


Evolve MRO and Maintenance Software provides solutions for managing maintenance operations, focusing on efficiency and compliance within the aviation industry.

ProMRO is an ERP solution designed for maintenance, repair, and overhaul companies, offering tools for job costing, inventory management, and customer relationship management.





Frustrated with your CRM? We’re your strategic co-pilots in revenue operations. Since 2001, the Diaz & Cooper team has helped B2B companies in aviation, logistics, and travel scale smarter by aligning marketing, sales, and service around one shared goal: profitable growth.
AvPro is very user friendly and packed with robust functionality. We can customize any aspect of the software. It will run on any version of Windows and does not require SQL server to installed.
About Robotics Process Automation
Robotics Process Automation (RPA) in aviation MRO provides several significant benefits that enhance operational efficiency and cost-effectiveness.
- Increased Efficiency: automates repetitive tasks like data entry and scheduling, reducing aircraft maintenance turnaround times.
- Error Reduction: reduces human errors by standardizing tasks, enhancing MRO quality and reliability.
- Cost Savings: Automation allows companies to reallocate resources to strategic activities, lowering labor costs and improving profit margins.
- Enhanced Data Management: efficiently analyzes large data sets, aiding better decision-making for resource planning and compliance.
- Scalability: enables quick scaling of MRO operations to meet fluctuating aviation demand without extensive retraining.
- Improved Compliance and Reporting: automates documentation and reporting, ensuring compliance with aviation regulations effectively.
- Enhanced Customer Experience: Faster turnaround and improved accuracy boost customer satisfaction by reducing aircraft downtime.
The integration of RPA in aviation MRO functions as a strategic asset that enhances productivity, accuracy, and responsiveness. As the aviation industry continues to evolve, leveraging RPA will be key to achieving sustainable growth and operational excellence.
Pain Point and Solutions Spotlight: Robotics Process Automation in MRO
This month we tackled major pain points in Aviation MRO operations:
- Excess and Surplus Inventory Management
- Manual Data Entry in Shipping and Receiving
MROs struggle with the accumulation of excess parts and an inactive inventory pool. This surplus inventory can tie up capital and valuable storage space, creating inefficiencies within the organization.
Implement an Inventory Optimization System that utilizes demand forecasting, predictive analytics, and automated reordering to reduce excess and surplus inventory. Additionally, consider developing a surplus inventory disposition strategy, such as selling packaged deals, returning, or repurposing excess parts.
A significant portion of units lack QR codes or integrations with customer systems, necessitating manual data input into the ERP (Enterprise Resource Planning). This manual process is susceptible to human errors and imposes a substantial administrative burden on MRO operations.
Implement automated data capture solutions, such as barcode scanning or RFID, to eliminate manual data entry, auto populate repair order information directly from the vendor and/or customer, and improve data accuracy in shipping and receiving.
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Community Insights
47% voted that Shipping and Receiving see the most benefits from robotics in MRO operations.
There are lots of data entries that go into Shipping & Receiving; from creating the orders in the systems, to collecting the customer’s repair order information, typing the serial number, part number and long-form text with special characters.
RPA can automate much of this work with system knowledge of parts information, and customer integrations.
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Customer Success Story: Aero NextGen Partners with APS
We are thrilled to announce a partnership between Aero NextGen and Aircraft Propeller Services. This collaboration focuses on Financial consolidation, leveraging the power of Maxa’s engine and data product software solution.
Stay tuned as we embark on this journey to redefine the way financials are reported from the floor to the Board.
Ready to Transform Your Operations with Robotics Process Automation?
At Aero NextGen, we stand as dedicated specialists in the aviation MRO (Maintenance, Repair, and Overhaul) landscape.
Our mission? To resolve systemic challenges in the MRO industry by connecting businesses with advanced, proven technology solutions and trusted partners.
Our approach is unique – it's not just about providing solutions; it’s about understanding your needs and tailoring our services for maximum impact. This includes:
- Expert consultancy from industry leaders.
- A suite of transformative services designed for both strategic and operational excellence.
- Simplifying complex MRO workflows with innovative technologies and insights. We’re more than just consultants; we’re your strategic allies, committed to elevating your MRO operations to new heights of efficiency and effectiveness.
With Aero NextGen, embark on a journey towards streamlined processes, enhanced performance, and unparalleled customer satisfaction. Let’s redefine MRO together!
Contact Aero NextGen today to explore Big Data solutions for your MRO needs.
Book a call with us or connect us at the next MRO show!

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