Sales and Operations Planning using AI/ML in Aviation MRO - June 2024 Recap
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Did You Know?
AI/ML-driven S&OP models in aviation maintenance can enhance forecast accuracy by up to 40%, leading to better resource allocation and inventory management.
Find out how!
Welcome to the June 2024 edition of Aero NextGen's newsletter.
Dive into this month's newsletter for a recap on: Sales and Operations Planning using AI/ML in Aviation MRO
Drive productivity and proactive management across every function of the business with Sales and Operations Planning models using AI/ML.
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About Sales and Operations Planning Models using AI/ML
AI/ML technologies are revolutionizing the alignment of sales, production, and operational functions, creating cohesive plans that perfectly balance supply and demand.
With foresight into the level of work coming into an MRO facility at the level of granularity of part number, end customer, and workscope, the sales and customer service teams have the ability to proactively manage and drive a seamless customer experience.
With this comes the backwards engineering of bill of material requirements, allowing the Finance team to better provision for inventory, and the Procurement teams to smartly place purchase orders ahead of supplier lead times, with the goal of ensuring 100% fill rate at the time of receiving.
Finally, the operations side equally benefits from this solution as available hours meets hours needed. Not only are parts in the right place, at the right time, qualified mechanics and technicians are too! With a view into the inflow of work, cross-training programs and hiring plans can be designed around the forecasted demand of work.
Discover the future of S&OP today! Transform from a reactive to proactive business.
Meet the Vendors
and digital solution providers.
Maintenance Connection
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Enavate Aircraft Maintenance software, powered by Microsoft Dynamics 365 Business Central ERP, serves as the backbone of aviation MRO and FBO operations, integrating ERP capabilities with advanced analytics and AI-driven insights.

AMS is an ERP solution tailored for aviation maintenance, repair, and overhaul operations, focusing on streamlining processes and ensuring regulatory compliance.
NetSuite is a cloud-based ERP platform that provides a suite of applications, including financial management, CRM, and e-commerce solutions, to streamline business processes.

Microsoft Dynamics 365 is a suite of intelligent business applications that combine CRM and ERP capabilities to help businesses streamline operations and drive growth.



Epicor ERP is a comprehensive business management solution designed to streamline operations, automate complex processes, and enhance efficiency across various industries, including manufacturing and distribution.



ADT provides database solutions and ERP systems for various industries, including aviation (called Wings), focusing on data management, process automation, and operational efficiency.

ARMS® V2 - EMSS is a module within the ARMS V2 suite, focusing on engineering and maintenance management for aviation operations, including maintenance planning, execution, and compliance tracking.


Infor CloudSuite Aviation is a comprehensive ERP solution designed specifically for the aviation industry, offering tools for maintenance management, supply chain optimization, and regulatory compliance.


Maintenance Connection offers a computerized maintenance management system (CMMS) that helps organizations manage work orders, preventive maintenance, asset management, and inventory tracking.





ILSmart is a global digital marketplace and intelligence platform that connects buyers and sellers of aerospace parts, components, and repair services. Serving the aviation aftermarket for over four decades, ILSmart enables companies to buy, sell, market, and analyze inventory in real time through a secure, data-rich ecosystem. The platform streamlines sourcing and procurement, optimizes inventory management, and supports maintenance and repair (MRO) operations across commercial, defense, and general aviation sectors.
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PAS is a cloud-based ERP that is designed by aviation pros to meet the requirements of aftermarket repair shops (MROs) and parts traders. The software is advanced, easy to use and delivers all required functionalities in ONE solution.

Fulcrum360 is a cloud-based aircraft parts database app. What used to take countless customer calls, 11 or more websites, and hours and hours of research, is now just a click away. Our goal is to make every employee a parts expert. We keep it simple and adjustable. ...a better way to research.

SmartCert revolutionizes traceability and enables a data-driven approach to part provenance throughout the aerospace supply chain. By leveraging Microsoft and AI, SmartCert centralizes and automates the receipt, review, processing, and creation of essential documentation, from raw materials to the aerospace aftermarket.
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Rotabull is the modern sales platform built for aviation aftermarket teams. RFQs from all channels are displayed on one screen, quoting is completed in seconds, and all data is synced to the ERP for complete data visibility. The result is multiple hours saved each day, more quotes out the door faster and better data for reporting and analytics.

Selecting the right aviation software is just the beginning. Jetelligence bridges the gap between software selection and operational excellence, ensuring your technology investment delivers maximum value from day one and beyond.

The aviation sector has long been plagued by deep-seated challenges in the parts supply chain, a sector of the industry which is critical to keeping aircraft in service, and safely so. Topping the growing list of challenges in this fragmented marketplace are the accuracy and authenticity of parts data, the manipulation of pricing, and the slow procurement of parts.

At RGIS, we deliver expert outsourced inventory management, supply chain audits, asset management and merchandising services across a multitude of sectors, including retail, industrial, automotive, aerospace and healthcare. Our teams, by following proven procedures and by using state-of-the-art counting technology, ensures accurate and efficient inventory counts for all businesses. By partnering with us, you can simplify your inventory processes, reduce discrepancies, prevent loses and and allow your staff to focus on their core tasks.
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MRO-PRO is a cloud-based, end-to-end maintenance management platform designed specifically for independent MROs. Unlike systems that are either compliance tools or operational tools, we cover the entire lifecycle—planning, execution, quality, logistics, and finance—in one place. Our workflows are fully configurable to how your organisation operates, rather than forcing you into rigid, pre-defined processes. We’re completely paperless, capturing records digitally right at the aircraft or component, so data is live, accurate, and always audit-ready. We also streamline finance and billing with integrated, automated invoicing, reducing admin overhead and improving cashflow. In short: One system. Your way of working. Truly paperless. Designed for independent MROs.

Quantum Control is an aviation-specific ERP software designed to manage various aspects of aviation operations, including inventory, maintenance, and logistics








Data Manager Aero is a specialized software platform designed for the aviation industry, allowing users to centrally manage and analyze all their aircraft asset data, including maintenance records, parts inventory, lease information, and financial details, within a single system.


Aviation InterTec Services offers RAAS, a web-based aircraft maintenance and inventory management system designed for fleet operators, MROs, and CAMOs, providing comprehensive functionality to streamline maintenance operations.


Evolve MRO and Maintenance Software provides solutions for managing maintenance operations, focusing on efficiency and compliance within the aviation industry.

ProMRO is an ERP solution designed for maintenance, repair, and overhaul companies, offering tools for job costing, inventory management, and customer relationship management.





Frustrated with your CRM? We’re your strategic co-pilots in revenue operations. Since 2001, the Diaz & Cooper team has helped B2B companies in aviation, logistics, and travel scale smarter by aligning marketing, sales, and service around one shared goal: profitable growth.
AvPro is very user friendly and packed with robust functionality. We can customize any aspect of the software. It will run on any version of Windows and does not require SQL server to installed.
Pain Point and Solutions Spotlight: Sales and Operations Planning using AI/ML in Aviation MRO
This month we tackled major pain points in Aviation MRO operations:
- Missing Parts On-Hand Impact on Work-in-Progress
- Reactive Customer Account Management
MROs encounter challenges when required parts are not readily available on-hand. This situation can create significant roadblocks in the work-in-progress (WIP) phase, resulting in delays in repairs and operational disruptions.
Implement sales ans operations planning, predictive maintenance and demand forecasting tools that leverage historical data and usage patterns to proactively identify parts that are needed based on demand volume of repair work, replacement factors, and supplier lead times, ensuring necessary parts are pre-ordered and available on-hand when required.
MRO account managers struggle with inadequate foresight regarding customer volumes, limiting their ability to provide proactive support, ensure optimal customer satisfaction and fill revenue gaps.
Implement an integrated Sales and Operations Planning (S&OP) system that connects sales forecasting with production capacity planning. Use historical data and predictive modeling to forecast customer volumes and maintenance needs by measuring cycles in removal rates based on flight hours and landings. Assign dedicated account managers to closely monitor and support customer accounts proactively with analytics that forecast repair work required, identifying opportunities for upselling and ensuring high customer satisfaction.
Embrace AI/ML-powered tools for predictive maintenance and demand forecasting! These technologies proactively ensure that necessary parts are ready when needed, streamlining work-in-progress and minimizing delays.
Predict customer volumes, align sales forecasting with capacity planning, and enhance support with dedicated account managers.
For more insights on Sales and Operations Planning Models using AI/ML in Aviation MRO speak to our experts at Aero NextGen. Ask about some real showcases of this product in use!
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Community Insights
Thank you to everyone who participated in our latest poll on how supply chain optimization reduces aviation.
With a 50/50 split between 'Lower Procurement Costs and Net Working Capital' and “Quicker Turnaround Times”, it is clear that a structured and smart supply chain process has significant impact on the bottom line of the business and overall customer satisfaction.
Stay tuned for more insights and discussions as we continue to explore the transformative impact of Sales and Operations Planning Models in Aviation MRO.
Ready to Implement a Sales and Operations Planning Model using AI/ML in under 2 months?
Lucky for you - we’ve done it before!
Book a call with us to see how we have helped accredited MROs implement Sales and Operations Planning Models using AI/ML in MRO and how the solution has completly transformed their Sales, Customer Service, Procurement, HR, and Operations functions.
At Aero NextGen, we stand as dedicated specialists in the aviation MRO (Maintenance, Repair, and Overhaul) landscape.
Our mission? To resolve systemic challenges in the MRO industry by connecting businesses with advanced, proven technology solutions and trusted partners.
Our approach is unique – it's not just about providing solutions; it’s about understanding your needs and tailoring our services for maximum impact. This includes:
- Expert consultancy from industry leaders.
- A suite of transformative services designed for both strategic and operational excellence.
- Simplifying complex MRO workflows with innovative technologies and insights.We’re more than just consultants; we’re your strategic allies, committed to elevating your MRO operations to new heights of efficiency and effectiveness.
With Aero NextGen, embark on a journey towards streamlined processes, enhanced performance, and unparalleled customer satisfaction. Let’s redefine MRO together!
Contact Aero NextGen today to explore S&OP for your MRO needs.

Aviation ERP, Find your Match
Run the survey to get a shortlist of the systems that match your operational needs – fast, simple, free.
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